Online Covid-19 training course created by faculty of three colleges, Lakes Region Community College, Nashua Community College and White Mountains Community College consisting of four modules in support of NH's hospitality industry.
Successful completion of four modules and exam of the Safer at Home Lodging and Restaurant Training created in partnership with the CCSNH and NHLRA.
This program prepares students to assist physicians by performing functions related to the administrative and clinical responsibilities of a medical office. Upon successful completion of the program, students are eligible to sit for the National Healthcareer Association (NHA) Certified Clinical Medical Assistant (CCMA) national examination. This is a full-time, 480-hour, 12-week boot camp delivered in collaboration with local medical practices.
community college system of new hampshire
Completion of this program entails eligibility for CCMA assessment Credential. Course instruction and assessments are aligned with the licensing needs associated with the national CCMA test standards.
Upon successful completion of this program the owner of the Medical Assistant Digital Credential can: 1. Articulate written and oral communication skills appropriate to patient instruction and care 2. Demonstrate competency in administrative skills traditionally used in medical offices 3. Perform the techniques, skills and utilize tools required for entry-level employment 4. Demonstrate professional, legal, and ethical responsibility in a medical office 5. Demonstrate and apply protective practices including principles of aseptic technique, infection control, safety techniques and basic elements of emergency planning
https://www.onetonline.org/link/summary/31-9092.00 Completion of this program means that a student has completed an educational experience that allows them to be prepared to work as an MA and complete the following related tasks: 1. Articulate written and oral communication skills appropriate to patient instruction and care: - Interview patients to obtain medical information and measure their vital signs, weight, and height. - Explain treatment procedures, medications, diets, or physicians’ instructions to patients. - Greet and log in patients arriving at office or clinic. 2. Demonstrate competency in administrative skills traditionally used in medical offices: - Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms. - Schedule appointments for patients. - Inventory and order medical, lab, or office supplies or equipment. - Contact medical facilities or departments to schedule patients for tests or admission. 3. Perform the techniques, skills and utilize tools required for entry-level employment: - Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing. - Show patients to examination rooms and prepare them for the physician - Help physicians examine and treat patients, handing them instruments or materials or performing such tasks as giving injections or removing sutures. - Perform routine laboratory tests and sample analyses. - Prepare and administer medications as directed by a physician. - Change dressings on wounds. - Operate electrocardiogram (EKG) or administer pulmonary function test, or other equipment to administer routine diagnostic tests. 4. Demonstrate professional, legal, and ethical responsibility in a medical office: - Keep financial records or perform other bookkeeping duties, such as handling credit or collections or mailing monthly statements to patients. - Record patients’ medical history, vital statistics, or information such as test results in medical records, in accordance with HIPAA compliance. - Authorize drug refills and provide prescription information to pharmacy. 5. Demonstrate and apply protective practices including principles of aseptic technique, infection control, safety techniques and basic elements of emergency planning: - Keep financial records or perform other bookkeeping duties, such as handling credit or collections or mailing monthly statements to patients. - Record patients’ medical history, vital statistics, or information such as test results in medical records. - Authorize drug refills and provide prescription information to pharmacy. As well as a demonstration of skill attainment associated with those tasks: - Social Perceptiveness — Being aware of others' reactions and understanding why they react as they do. - Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. - Speaking — Talking to others to convey information effectively. - Reading Comprehension — Understanding written sentences and paragraphs in work-related documents. - Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. - Coordination — Adjusting actions in relation to others' actions. - Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. - Service Orientation — Actively looking for ways to help people. - Writing — Communicating effectively in writing as appropriate for the needs of the audience. - Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making. - Instructing — Teaching others how to do something. - Learning Strategies — Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things. - Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. - Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one. - Time Management — Managing one's own time and the time of others.
Preliminary Oral Inspection/Introduction to Dental Assisting
Allied Dental Education Program certifies that this program covers an aspect of the Introduction to Dental Assisting components found in the New Hampshire Dental Code under 302.06.
# Preliminary Oral Inspection/Introduction to Dental Assisting ### With online and hands-on components, this course is designed to prepare dental assistants to perform a preliminary oral inspection on patients and includes taking medical/dental histories, obtaining/reading vital signs, basic oral anatomy and terminology, and dental charting. CEUs: 6 Hours Prerequisites & required documents: Completed Employment Verification Form confirming a minimum 400 hours of chair-side experience.
This course provides infection control guidelines and recommendations for the dental office.
# Infection Control Recertification Course ### The Infection Control Recertification course is based on the CDC infection and prevention guidelines, and includes information on disinfection and sterilization, products, and asepsis protocols. This course fulfills the NH dental infection control requirements for certification and license renewal. CEU: 3
# Infection Control Practice ### With online and hands-on components, course topics include barrier techniques, limiting contamination, hand washing, handling of sharps, sterilization, disinfection, and disposal of waste materials. _Course is not designed to meet annual OSHA training requirement._ _Course is not required for dental assistant graduates from ADA accredited programs._ CEUs: 6
This course addresses systemic conditions and diseases with emphasis on dental hygiene treatment planning, the management of dental and medical emergencies in alternative dental settings and includes a pharmacology review for common disease states.
# CPHD Medical Management ### This course addresses systemic conditions and diseases with emphasis on dental hygiene treatment planning, the management of dental and medical emergencies in alternative dental settings and includes a pharmacology review for common disease states. An update on the “new normal” for infection control procedures and use of preprocedural mouth rinses. CEU: 6
This program prepares students to assist physicians by performing functions related to the administrative and clinical responsibilities of a medical office. Upon successful completion of the program, students are eligible to sit for the National Healthcareer Association (NHA) Certified Clinical Medical Assistant (CCMA) national examination.
O*NET Skill and Task Alignment https://www.onetonline.org/link/summary/31-9092.00 Completion of this program means that a student has completed an educational experience that allows them to be prepared to work as an MA and complete the following related tasks: 1. Articulate written and oral communication skills appropriate to patient instruction and care: • Interview patients to obtain medical information and measure their vital signs, weight, and height. • Explain treatment procedures, medications, diets, or physicians’ instructions to patients. • Greet and log in patients arriving at office or clinic. 2. Demonstrate competency in administrative skills traditionally used in medical offices: • Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms. • Schedule appointments for patients. • Inventory and order medical, lab, or office supplies or equipment. • Contact medical facilities or departments to schedule patients for tests or admission. 3. Perform the techniques, skills and utilize tools required for entry-level employment: • Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing. • Show patients to examination rooms and prepare them for the physician • Help physicians examine and treat patients, handing them instruments or materials or performing such tasks as giving injections or removing sutures. • Perform routine laboratory tests and sample analyses. • Prepare and administer medications as directed by a physician. • Change dressings on wounds. • Operate electrocardiogram (EKG) or administer pulmonary function test, or other equipment to administer routine diagnostic tests. 4. Demonstrate professional, legal, and ethical responsibility in a medical office: • Keep financial records or perform other bookkeeping duties, such as handling credit or collections or mailing monthly statements to patients. • Record patients’ medical history, vital statistics, or information such as test results in medical records, in accordance with HIPAA compliance. • Authorize drug refills and provide prescription information to pharmacy. 5. Demonstrate and apply protective practices including principles of aseptic technique, infection control, safety techniques and basic elements of emergency planning: • Keep financial records or perform other bookkeeping duties, such as handling credit or collections or mailing monthly statements to patients. • Record patients’ medical history, vital statistics, or information such as test results in medical records. • Authorize drug refills and provide prescription information to pharmacy. As well as a demonstration of skill attainment associated with those tasks: • Social Perceptiveness — Being aware of others’ reactions and understanding why they react as they do. • Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. • Speaking — Talking to others to convey information effectively. • Reading Comprehension — Understanding written sentences and paragraphs in work-related documents. • Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. • Coordination — Adjusting actions in relation to others’ actions. • Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. • Service Orientation — Actively looking for ways to help people. • Writing — Communicating effectively in writing as appropriate for the needs of the audience. • Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making. • Instructing — Teaching others how to do something. • Learning Strategies — Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things. • Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. • Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one. • Time Management — Managing one’s own time and the time of others.
The Microelectronics Boot Camp at Nashua Community College prepares students for entry-level ribbon/wire bonding and manual epoxy dispense and die attach positions at local companies. On successful completion of this non-credit program, students are guaranteed an interview with the boot camp's founding partner, BAE Systems.
# Microelectronics Boot Camp ### This program was designed to both meet industry demands, and teach students basic military standards and assembly techniques for radio frequency (RF) and microwave electronic (MW) assemblies. The skills are taught with visual aids, lecture, and hands-on practice using equipment common to microelectronics assembly techniques. ### Program consists of: _Wire and ribbon bonding,188 hours of lecture and lab_ _Manual epoxy dispense and die attach, 188 hours of lecture and lab_ _24 hours non-credit lean course resulting in a White Belt certificate_
A certified clinical medical assistant is a non-licensed medical support professional that performs a variety of tasks to assist licensed healthcare providers with the delivery of care in a variety of healthcare settings
In this certification medical assistant program, the student has the opportunity to gain fundamental knowledge on basic scientific principles, practice administrative, and preparatory assistive clinical tasks. Units of study include, but are not limited to, computer skill training, vital signs, EKGs, laboratory testing, blood draws, injections, pharmacology, medical terminology, anatomy and physiology, coding, appointment scheduling, emergency response and first aid, psychology, and electronic medical records with an emphasis on exceptional professionalism and a superb work ethic.
The theory portion is delivered at the college. The clinical is arranged at a local health care facility. After successfully completing the LNA program, all students must register for the state competency written and clinical exam and complete criminal background checks/fingerprinting as part of the process to obtain their LNA license with the State of New Hampshire.
TITLE XXX OCCUPATIONS AND PROFESSIONS CHAPTER 326-B NURSE PRACTICE ACT Section 326-B:14
The New Hampshire Board of Nursing must approve the Licensed Nursing Assistant Education Program curriculum for an individual to receive their State of NH LNA License.
The NH Board of Nursing approved Licensed Nursing Assistant (LNA) program consists of 46 hours of classroom theory/lab and 60 hours of clinical for a total of 106 hours of coursework.
As a certified Medical Assistant, you will assist physicians by performing duties related to the administrative and clinical responsibilities of a medical office. Learn to prepare patients for examination, treatment, diagnostic testing, proper lead placement for cardiac evaluation and conduct routine laboratory procedures. Curriculum includes: medical terminology, human anatomy and physiology, technical aspects of phlebotomy, pharmacology, cardiac life cycle, proper use and administration of medications, taking and documenting vital signs, accessing and recoding information appropriately in electronic medical records. Professional workplace behavior, ethics and the legal aspects of healthcare are emphasized.
Lakes Region Community College’s Medical Assistant Certificate program includes 180 hours of classroom instruction, 140 hours of clinical instruction, and 160 hours of practicum at local medical offices or hospital for a total of 480 hours. Upon completion of the program, students will be eligible to sit for the National Healthcareer Association (NHA) Certified Clinical Medical Assistant (CCMA) national exam.
Automotive technicians will sharpen their skills and prepare for the State of New Hampshire Motor Vehicle Safety Inspection test through a combination of online exercises and hands-on practice.
This is a face-to-face lab and online program for NH auto technicians over 8 hours to prepare for the NH Motor Vehicle Safety Inspection certification test.
The primary focus of the Emergency Medical Technician is to provide basic emergency medical care and transportation for critical and emergent patients who access the emergency medical system.
This individual possesses the basic knowledge and skills necessary to provide patient care and transportation. Emergency Medical Technicians function as part of a comprehensive EMS response, under medical oversight. Emergency Medical Technicians perform interventions with the basic equipment typically found on an ambulance. The Emergency Medical Technician is a link from the scene to the emergency health care system. (Prerequisite: Approval of department chair for non-Fire Science students)
Licensed Nursing Assistant Certification
The LNA training program will prepare eligible candidates to practice as nursing assistants in a professional role, in providing direct patient care, communication, infection control, safety and body mechanics, legal and ethical issues. The course is a combination of classroom, lab and clinical practice in a medical setting. At completion, students will be prepared to sit for the state certification examination and submit their Board of Nursing LNA license application.
The NH Board of Nursing approved Licensed Nursing Assistant (LNA) program consists of 60 hours of classroom theory, 24 hours of lab and 60 hours of clinical for a total of 144 hours of coursework.
Medication Nursing Assistant Certification
The Medication Nursing Assistant (MNA) Certificate Program will prepare competent Licensed Nursing Assistants (LNA) to function as trusted care partners of the RN/LPN administering medication to stable clients in long-term care facilities. The scope of the course covers all of the basic principles and techniques of medication administration including an overview of common drugs, their effects and side effects, and key safety issues that include medication interactions, common errors, over-the-counter medications, and medication use in older adults.
This course is designed as a hybrid course with 60 hours of online theory and 40 hours of clinical practice, comprised of the following main topics: The professional role of the MNA, Medical ethics and laws, Infection control and safety for administering drugs, and Basic pharmacology and common drugs used for a broad-range of medical conditions.
By successfully completing the training program, the student will be prepared for a role as an assistant to nurses. As an LNA, students will have the skills to perform activities of daily living in a professional manner, provide direct patient care, effectively communicate, understand infection control procedures, perform safety and body mechanics, and comprehend legal and ethical issues. At completion, students will be prepared to sit for the state certification examination and submit their Board of Nursing LNA license application.
# Nursing Assistant ### Upon successful completion of this program, students will be able to: ### Actively participate in theoretical and clinical experiences, under the supervision of a licensed nurse, assisting care-recipients with nursing-related activities in the following areas: _Personal hygiene including bathing, grooming, and dressing_ _Ambulation and movement including range of motion, turning, positioning, and transferring_ _Nutrition and elimination including feeding and hydration, toileting, bowel and bladder training_ _Environmental and personal safety involving housekeeping concerns, adaptive devices, and special clothing_ _Emotional support including appropriate responses and techniques used with the cognitively impaired and demented, the aging process, identification of resources, preservation of dignity, and assuring freedom from fear and reprisal_ _Comfort, rest, and activities including privacy, physical and occupational skills_ _Emergency situations including appropriateness of action or non-action, fire drills, security of the environment, and resources available_ _Describe the role of the nursing assistant within the health care system and the qualities required for successful integration into the work force_ _Recognize pathological, physical, psychological, social, cultural and religious influences related to the life cycle and the aging process_ _Identify End of Life issues_ _Record abnormalities in behavior or bodily functions_ _Identify hazardous conditions in the environment_ _Apply a holistic approach to care throughout the lifespan_ _Explain the legal, ethical and moral issues involved in providing nursing-related activities_ _Value a care-recipients’ rights, dignity and confidentiality_ _Prepare clients to attain and maintain functional independence in the health care facility or at home_ _Demonstrate various communication skills that will enhance relationships with patients and with other health care team members to promote accuracy and to protect confidentiality concerning clients’ health, safety, welfare, physical and mental conditions, and general well-being_ _Practice emergency, safety and infection control procedures in the clinical area_ _List and identify medical terms and abbreviations necessary for the LNA to communicate effectively verbally and in charting_ _Demonstrate understanding of the clients’ emotional, social and physical health needs through skillful, direct nursing related activities_ Note: The term “client” is synonymous with patient, resident, or recipient depending on the setting of care.
licensed nursing assistant certification
The NH Board of Nursing approved Licensed Nursing Assistant (LNA) program consists of 40 hours of classroom theory, 24 hours of lab and 60 hours of clinical for a total of 124 hours of coursework.
This program prepares participants for a career in Front End Development. Front End Developers create the pieces of applications and websites that users see and interact with. This involves creating components that look good and provide functionality when a user interacts with them. It also involves interacting with Back End applications and displaying data in an aesthetically pleasing manner. Participants learn the skills and technologies necessary to enter the industry as a Front End Software Developer: JavaScript, Front End Technologies, and Web App Design with React.
1. Introduction to JavaScript: - Navigate a computer using the CLI - Utilize source control principles and workflows using Git and GitHub - Debug source code to fix errors - Write simple unit tests - Write Object-Oriented programs using JavaScript - Utilize intermediate JavaScript functions 2. Front End Technologies: - Structure webpages using HTML - Style webpages using CSS - Enhance webpages using Bootstrap - Build dynamic content using JQuery and AJAX - Build a fully functioning, front end web app 3. Web App Design with React: - Understanding of basic REST concepts - Understanding of how to use npm or yarn to install dependencies - Create dynamic, single-page applications using React, HTML, and CSS - Send HTTP request from an application - Deploy applications to AWS using Elastic Beanstalk
This program prepares participants for a career in Back End Development. Back End Software Developers are in charge of building applications that do the behind-the-scenes work. This typically involves receiving requests from a Front End application, processing the request, reading, and writing to a database, and responding back to requests from other applications. Participants learn the skills and technologies necessary to enter the industry as a Back End Software Developer: Java, Relational Databases with MySQL, and Web API Design with Spring Boot.
1. Introduction to Java - Capacity to navigate a computer using the CLI - Capacity to utilize source control principles and workflows using Git and GitHub - Capacity to debug source code to fix errors - Capacity to write simple unit tests - Capacity to write Object-Oriented programs using Java 2. Relational Databases with MySQL - Understanding of the role of an RDBMS in a web applications architecture - Capacity to write queries using SQL to read, write, update, and delete data from a MySQL database - Capacity to query multiple tables using foreign key relationships - Capacity to query a database to produce business reports - Capacity to create a database - Capacity to connect a Java application to a MySQL database using JDBC 3. Web API Design with Spring Boot - Understanding of basic REST concepts - Capacity to use Postman to send HTTP requests - Capacity to read and understand API documentation - Capacity to build APIs using Spring Boot, Java, and MySQL - Capacity to configure application logging with log4j - Understanding of basic security concepts including hashing, salting, and JWTs - Capacity to deploy applications to AWS using Elastic Beanstalk
NHTI’s mindful communication training is a unique approach to the study of communication that emphasizes how the ability to be present combined with a basic understanding of communication theory can increase emotional intelligence.
This badge signifies that the participant took part in eight 2-hour sessions of mindful communication trainings and, in some cases, participated in one-on-one coaching. At the completion of the training, participants are able to do the following: 1. Demonstrate nonjudgment and patience when communicating 2. Recognize early signs of reactivity, reappraise stressful situations, and respond productively 3. Use writing and reading for inquiry, learning, thinking, and communicating 4. Demonstrate increased empathy 5. Reduce tendency to blame others during stressful situations 6. Determine and use effective communication strategies during stressful interactions that build cooperation
Introduction to Geographic Information Systems
This course is an introduction to the field of GIS: the development and structure of a GIS system and sources of digital data. It utilizes lectures, labs, and projects. It stresses the learning of ESRI ArcMap software.
Upon successful completion of this course, students will have demonstrated the ability to: 1. Understand basic GIS concepts. 2. Collect/download and use geospatial datasets for analysis in ESRI’s ArcGIS software. 3. Organize digital data and display in ArcMap to create usable maps. 4. Apply GIS skills to natural resource field. This course may be eligible for Prior Learning Assessment Credits and is subject to CCSNH Policy 650.09 - Experiential Learning.
Geographic Information Systems Applications
This course builds upon the fundamentals presented in the Introduction to GIS course, students will be involved in GIS applications using a hands-on approach. Students will learn advanced ESRI ArcMap skills.
Upon completion of this course, students will be able to: 1. Build on and practice introductory skills learned in GIS112W. 2. Manipulate and analyze data using GIS software. 3. Identify spatial components of a geographic problem or question. 4. Identify methods/tools to answer questions or problems. 5. Use GIS to solve questions or problems. 6. Make quality maps that can be presented. This course may be eligible for Prior Learning Assessment Credits and is subject to CCSNH Policy 650.09 - Experiential Learning.
At the completion of the program students will 1) prepare competent nursing assistants who will function competently in the long-term care and adhere to the NH Board of Nursing Regulations and Scope of Practice for Licensed Nursing Assistants, and 2) assist the nurse, as a valuable team member in the nursing process, to meet the person’s hygiene, safety, and comfort needs, and 3) interact with other members of the health care team to promote, maintain and restore health. Completion of this course allows students to take the NH Board of Nursing Licensed Nurses Assistant Licensing exam.
Organizational Effectiveness and Customer Service
Topics in the business training include Context and Environment, Communication Skills, Interpersonal Skills, and Continuous Improvement.
At the end of this training the student will be able to set the stage for positive customer interaction, convey professionalism and sincerity , convey enthusiasm and a "spirit of service", demonstrate good listening skills, accommodate to a customer's style, handle difficult situations and customers, prevent escalation and a get positive closure. Additionally the student will demonstrate, up selling cross selling skills, developing analytical thinking and team problem-solving skills.
Professional Development - Judy Mettee Institute
The Professional Development curriculum is designed to help front line staff enhance their confidence, professional skills and positive work ethic which directly translates to greater quality care and satisfaction for our clients. The specific modules are: Communication Strategies, Critical Thinking, Problem Solving and Decision Making, Conflict Resolution and Building Better Teams. Upon completion of the program, participants will have increased their competency level in the areas of self-awareness, active listening, analytical reasoning, accurate problem definition, dealing with conflict and being a collaborative team player.
Supervisory Skills - Judy Mettee Institute
The Supervisory Skills curriculum is designed to help new or soon-to-be supervisors enhance their ability to direct the work of others and grow the skill level of their staff which directly translates to greater engagement and retention of our high-quality staff. The specific modules are: Guiding the Work, Organizing the Work, Developing Direct Reports, Managing Performance and Managing Relations. Upon completion of the program, participants will have increased their competency level in the areas of self-awareness, employee engagement, proactive planning, effective resource allocation, employee development and organizational collaboration.
The Introduction to Engineering: Variability and Predictive Maintenance Certificate Program is a 21 hour, 7 week training series. Course topics include general maintenance, data and numerical measures, variability and tools for maintenance.
Upon successful completion, the student will be able to: - Demonstrate proper tool usage and safety - Identify and isolate variables that impact equipment and processes - Use data to maintain machine performance and predict failure - Demonstrate engineering practices and maintenance for rotating equipment - Use vibration analysis as a maintenance predictor - Use concepts of Project Management and Delivery. This course may be eligible for Prior Learning Assessment Credits and is subject to CCSNH Policy 650.09 - Experiential Learning.
The Full Stack Developer Badge represents the participants understanding of Front End and Back End software Development.
To earn the Full Stack Developer Professional Badge the participant must earn the Front End Coding Boot Camp Professional Badge and the Back End Coding Boot Camp Professional Badge
Professional badging is a unique approach that can be used to award digital certification. For CCSNH, badges may represent completion of a program, completion of a course, a grade within the course, documentation of learning outcomes, co-curricular participation, skill attainment, and so forth. Essentially, badges incorporate details of a student’s learning achievement. As a digital and graphical representation of a person’s abilities, skills and competencies, badges are portable and readily accessible to learners, who can then share their achievements on social media, with employers, as well as other academic institutions. In this workshop session, we will make the case for professional badges, the need for robust learning outcomes, and we will work through real world application of the principles that support best case use for deploying professional badges across the CCSNH.
Earners of this designation are aware of digital credentials (also known as professional badges at CCSNH) and are looking to experience CCSNH's platform (Badgr) first-hand. They have an awareness of the history of digital credentials, both at a macro level and a local level, and understand the importance of documenting learning outcomes through this technology. Upon completion of the 90 minute workshop, participants must pass a short assessment.
Description: Upon the successful completion of this course the student should be able to identify and correctly use various types of microscopes. Upon successful completion a Leica microscope certification will be awarded Methods: Classroom lecture, demonstration, discussion, and lab exercises. Objectives: • Types of light microscope • Stereo Microscope • Compound Microscope • Highest Resolution (N/A) • Highest Magnification • Digital Microscope • Greenough • Fusion Optics • Common Main Objective (CMO) • Coaxial Light (through the lens lighting) • Modular • Ergonomic • Depth Perception • Cameras • CCD vs Cmos • Optical Magnification • Empty Magnification
Participant completed the 4 hour training
Description: Upon the successful completion of this course the student should be able to understand and perform basic shop measurements using standard measurement tools. Methods: Classroom lecture, demonstration, discussion, and lab exercises. Objectives: • Know how to read and use measuring tools such as micrometers, calipers, height gages, indicators, and protractors as applicable to the inspection process. • Understand how to utilize gage block stacks and sine bars and their applicability to the inspection process. • Understand how to properly use the surface plate to perform inspections. • Utilize comparison measurement tools such as dial and test indicators, hole gages and squares. • Verify standard thread sizes utilizing thread gauges to inspect them. • Gain familiarity with inspection methods for various part geometries. • Gain familiarity with torque verifications and tools, such as foot ponds inch pounds and various hand equipment.
The participant completed the 8 hour training
Description: Upon the successful completion of this course the student should be able to understand and determine part compliance with print specifications. Methods: Classroom lecture, demonstration, classroom exercises and discussion. Objectives: • The precedence of lines. • The title block a wealth of information • Dimensioning and tolerances. • Bilateral, unilateral, limit tolerances. • Angular dimensions • Blind holes and chamfers. • Tolerances, counter bores, and countersinks. • Surface finish, revisions, • Bolt hole circles, • Section views • Surface treatments . • Interpreting drawings • Threads and thread types, grooves, angles, knurls. • Properties of materials
The participant completed the 8 hour course
Introduction to Geometric Design and Tollerance
Description: Upon the successful completion of this course the student should be able to understand and determine part compliance with print specifications. Methods: Classroom lecture, demonstration, classroom exercises and discussion. Objectives: Upon the successful completion of this course the student should be able to understand and determine part compliance with print specifications. • Basic Principles and Definitions • Print reading basics and review • General Dimensioning and Tolerancing Principles • Coordinate Tolerancing versus Geometric Tolerancing • Tolerances of Form • Introduction to Form Tolerances • Flatness /Straightness (Applied to Surface Elements) /Straightness (Applied to Axis or Centerplane) • Circularity / Cylindricity /Tolerances of Orientation /Introduction to Orientation Tolerances • Parallelism /Perpendicularity/ Angularity /Rules and Advanced Concepts • IRules and Features of Size / Datums and Datum Reference Frames /Introduction to the Datum System • Planar Datums /Axis and Centerplane Datums /Tolerances of Location /Introduction to Location • Tolerance of Position /Concentricity /Symmetry Tolerances of Profile /Introduction to Profile Tolerances • Profile of a Surface/ Profile of a Line/ Tolerances of Runout /Introduction to Runout Tolerances /Circular Runout and Total Runout • Virtual Condition/ Virtual condition, resultant condition /Maximum Material boundary, Least Material Boundary • Applications to working drawings encouraged throughout as appropriate and in compliance with all ITAR or other proprietary regulations.
The participant completed the 12 hour course
Description: Upon the successful completion of this course the student should be able to understand and implement visual inspection of microelectronic assemblies and components to MIL STD as defined below. Methods: Classroom lecture, demonstrations, discussion and lab work (assembly of microelectronic units to inspect) Objectives: • Understand how to read and use MIL STD documents and how to apply the test methods described. • Understand and be able to implement visual inspection of • packaged devices, per MIL STD 883 • microcircuits, per MIL STD 883 • hybrid, multichip and multichip microcircuits, per MIL STD 883 • passive elements, per MIL STD 883 • power MOSFET’s, per MIL STD 750 • visual discrete and multichip transistors, per MIL STD 750 • transistors, per MIL STD 750 • semiconductor diodes, per MIL STD 750 • Gain familiarity with the equipment and techniques used to create multichip microcircuits
The participant completed the 68 hours of training
CMM Coordinate Measuring Machine Disciples
Description: Methods: Lecture, Lab, and hands-on CMM practices Objectives Focus on Metrology and the acquisition of knowledge and skills necessary to utilize Coordinate Measurement Machines (CMM) for the inspection of mechanical items. Emphasis is on, accuracy and efficient programming, calibration, alignment structure, geometry feature disciplines, and reporting of qualifying manufactured parts. Quality practices in documentation, compliance with standards and calibration will be covered with an emphasis on current quality management systems. Different quality tools and instruments will be focused on for layout and calibration use and shows the proper techniques of using inspection equipment in the ‘now’ industry. • Metrology history and importance • Importance of Quality standards, repeatability, and Traceability • CMM software disciplines - in programming structure that include • Calibration and hardware set-up of CMM • 2D and 3D elements - use and understanding • Machine, Part, and Fixture coordinates • Creating and recognizing alignments form Datum Features • Recognizing and using Axis, vectors, and orientations • Verification and creating credible measurement protocols • Evaluation of data and the creation of dimensional reports • Use of mechanical drawings for alignment, dimensioning, and feature frames • Create and identify dimensions per print requirements • Use quality inspection disciplines within the Aerospace, Automotive and Military
The participant completed the 40 hour training
Description: IPC-A-610 is certification based on a standard published by IPC titled "Acceptability of Electronic Assemblies". This certification allows an individual to become an IPC certified trainer in the acceptability of electronic assemblies based on topics such as soldering criteria, surface mounting criteria and jumper wire assembly requirements among others.. Methods: Classroom lecture/ Hands on approach Objectives: • Certified IPC Specialist (CIS • Thru hole Technology • Surface mounted assemblies • General and High Voltage Soldering • Terminals and wires • Component Identification – Definition & Function • Component and PCB damage • Hardware • Solderless Wrap
The participant completed the 32 hour course
Precision inspectors’ responsibilities include visually inspecting in-process and completed products. They will also use a variety of methods to accept, reject or rework defective or malfunctioning items. Training topics will include metrology, blueprint reading, geometric dimensioning and tolerance and visual inspection standards.
To earn this badge participants must earn the following Professional Badges • Leica Microscope Training • Measurement Tools • Blueprint Reading • Geometric Design and Tolerance • Visual Inspection Standards Training • CMM Coordinate Measuring Machine Disciplines • IPC-A-610 Training
Introduction to Veterinary Assisting introduces students to veterinary medical terminology and to animal anatomy, physiology, behavior, and breeds. It trains students in safe animal restraint and handling and covers basic veterinary care procedures in the exam and treatment area. It provides experience in several common clinical procedures, including nail trimming, recording patient history, assessing vital signs, preparing vaccines for administration, and performing basic medication administration techniques.
#community college system of new hampshire
Upon completion of this course, students will be able to: 1. Utilize basic medical terminology and abbreviations including the construction of medical terms, meanings of prefixes, suffixes and root words, anatomic terms of direction and terms used for surgical procedures, diseases, instruments and dentistry 2. Demonstrate knowledge of small animal anatomy 3. Place and remove small animals from cages 4. Place and restrain small animals on tables and floor 5. Apply dog and cat safety muzzle 6. Apply Elizabethan collar 7. Apply restraint pole 8. Demonstrate standing, sitting, lateral, sternal, and dorsal restraint positions 9. Recognize when to alter normal restrain for compromised patients in the exam room 10. Recognize AKC dog breeds and CFA cat breeds 11. Be able to properly identify the gender of small animal species, particularly felines 12. Demonstrate knowledge of basic normal and abnormal animal behavior
Veterinary Assistant Small Animal Nursing I
Veterinary Assistant Small Animal Nursing I gives students the knowledge and skills required to perform basic small-animal nursing in a veterinary setting. Topics include record keeping, safety concerns, monitoring hospitalized animals, and basic animal-care skills. Students learn about euthanasia procedures and post-mortem care. They acquire basic pharmacy skills and learn about legal issues involving drugs in the workplace. In addition, the course covers medication, delivery methods, and therapeutic diet inventory, with emphasis on assisting veterinarians and/or veterinary technicians with procedures.
At the completion of this course, the student will be able to: 1. Demonstrate knowledge of basic sanitation and disinfection techniques of animal kennels and bedding, examination rooms, hospital facilities, and surgical suites. 2. Recognize legal issues involving all drugs (controlled and non-controlled) in the workplace. 3. Recognize general types and groups of drugs and demonstrate proper terminology 4. Differentiate prescription drugs from over-the-counter drugs and describe proper prescription label requirements. 5. Label and package dispensed drugs correctly 6. Store, safely handle, and dispose of biological and therapeutic agents, pesticides, and hazardous waste 7. Reconstitute vaccines and demonstrate familiarity with proper vaccine protocols 8. Describe possible routes and methods of drug and vaccine administration that the veterinarian or veterinary technician may choose and demonstrate appropriate small animal restraint for such protocols 9. Basic grooming: trim nails, express anal sacs, clean external ear canals, bathing 10. Be familiar with small animal nutritional requirements, pet food labeling standards, dry matter basis calculations, and the differences between pet food products. 11. Basic medication skills: apply ear and eye medication, perform hand pilling, administer oral liquid medication, SQ & IM injections 12. Describe isolation procedures 13. Apply and remove bandages to healthy animals. 14. Perform therapeutic bathing, basic grooming, and dipping of small animals. 15. Prepare food & prescription diets - be aware of any special dietary needs 16. Demonstrate an understanding of euthanasia and post mortem care 17. Evaluate vital signs: pulse, respiration, temperature, capillary refill time weight
Veterinary Assistant Office Procedures and Practice Management
Veterinary Assistant Office Procedures and Practice Management presents commonly encountered clinical procedures, emphasizing the veterinary assistant's role in managing veterinary patients and records. The course highlights client communications and professional conduct. The course also introduces veterinary management software and online veterinary services.
At the completion of the course, the student will be able to: 1. Demonstrate proper appointment scheduling and make appointments 2. Prepare appropriate forms and certificates for signature 3. Admit and discharge patients 4. Understand and perform basic veterinary medical record keeping procedures and perform basic invoicing, billing, and payment on account procedures 5. Demonstrate elementary computer skills 6. Answer and direct phone calls 7. Recognize and respond appropriately to veterinary medical emergencies by notifying the appropriate hospital personnel 8. Request records and information from other veterinary facilities 9. Develop effective client communication skill including professional communication (written and electronic) 10. Understand ethical conduct in relationship to the day to day operations of a veterinary hospital 11. Understand the human-animal bond and responding to clients in various stages of grief 12. Demonstrate professional and appropriate appearance and language in the workplace. 13. Demonstrate appropriate use of ethical electronic communication in the workplace (cell phone usage, text messaging, social networking, digital photography, etc.) 14. Be familiar with OSHA standards. 15. Demonstrate understanding of a treatment plan
Veterinary Assistant Small Animal Nursing II
Veterinary Assistant Small Animal Nursing II introduces surgical assistance of the veterinarian and/or the veterinary technician, providing basic information on surgical instruments and surgery-room hygiene. The course covers selected skills, including bandaging, basic grooming, preparing surgical patients, maintaining nursing and surgical equipment, and monitoring post-surgical patients. The course emphasizes assisting the veterinarian and/or veterinary technician with the procedures.
At the completion of this course, the student will be able to: 1. Perform skills associated with assisting with surgical preparations 2. Prepare surgical equipment/supplies 3. Sterilize instruments & sanitize supplies using appropriate methods 4. Operate and maintain autoclaves 5. Identify common instruments 6. Identify common suture materials, types, and sizes 7. Assist the veterinarian and/or veterinary technician with preparation of patients using aseptic technique 8. Assist with positioning of surgical patients 9. Aid the veterinarian/and or veterinary technician with physical monitoring of recovering surgical patients 10. Maintain the Surgical Log 11. Describe Surgical Suite and Equipment Cleanliness and perform the following skills: -Maintain proper operating room conduct and asepsis -Perform post-surgical clean up -Fold surgical gowns and drapes -Maintain operating room sanitation and care -Maintain anesthesia equipment
Veterinary Assistant Laboratory and Diagnostic Skills
Veterinary Assistant Laboratory and Diagnostic Skills provides students with the skills needed to assist in the veterinary laboratory and with laboratory record keeping. Students learn the basics of assisting with radiology and ultrasound imaging, as well as in the care and maintenance of diagnostic equipment. Students learn how to recognize and manage common diseases and isolation procedures. They learn how to assist in the laboratory with necropsy procedures, external-parasite identification, laboratory sample collection and handling, and laboratory inventory and reports.
At the completion of this course, the student will be able to: 1. Perform the following skills associated with assistance in the laboratory o Collect voided urine samples o Determine physical properties of urine including color and clarity o Assist in the collection of blood samples with restraint and supply preparation o Identify common blood tubes used in veterinary medicine o Collect voided fecal samples for examination and prepare fecal flotations and direct smears o Explain how to handle rabies suspects & samples safely o Identify external parasites: mites, lice, fleas, and ticks. o Assist in the preparation of various specimen staining techniques o Prepare and spin microhematocrit tubes for evaluation by DVM or Veterinary Technician 2. Perform the following skills associated with Laboratory Record Keeping o Ensure all laboratory results are accurately recorded; stock laboratory supplies o File laboratory reports and maintain laboratory log 3. Perform the following skills associated with Radiology & Ultrasound Imaging o Follow recommended safety measures. o Assist the veterinarian and/or the veterinary technician in the completion of diagnostic radiographs and ultrasound including the restraint, preparation, and positioning of patients. o Label, file, and store film and/or digital radiographs o Properly care for radiography equipment o Process diagnostic radiographs using: o Manual dipping tank processing OR o Automatic Processor OR o Digital processing o Maintain X-Ray log o Recognize common imaging errors and artifacts
Veterinary Assistant Clinical allows students to supplement coursework with practical work experience related to their educational program. Students work at a veterinary hospital under the immediate supervision of experienced personnel and with direct guidance from the instructor. This clinical experience provides students with practical day-to-day experience in handling and restraining animals, assisting with office procedures, performing clinical laboratory techniques, and undertaking surgical preparation.
At the end of this 100 hour clinical experience, the student will be able to: 1. Describe and perform administrative and clinical procedures to a level of competency consistent with NAVTA guidelines while in an actual practice setting. • The student performs administrative and clinical skills under the supervision of qualified staff members in a veterinarian's office or humane society. During the affiliation, the student adheres to the working hours and policies of the assigned agency.
Veterinary Assistant Clinical Seminar supports students through their clinical requirements. Students are guided in completing essential skills and in tracking and recording the completion of these skills, as required by the clinical portion of the program. Weekly progress reviews of skill completion ensure that students are mastering these skills.
1. Record and maintain a daily journal of experiences in the clinical setting 2. Evaluate and reflect upon successes and failures in the clinical setting 3. Prepare a resume for entry into the job market 4. Describe and perform successful interview techniques
The Veterinary Assistant certificate provides training in veterinary health and handling of a variety of domestic and exotic species. It focuses on tasks for assisting the Veterinary Technician and Veterinarian. Veterinary Assistants care for animals in veterinary hospitals, animal shelters, and laboratories. They help to maintain a clean and safe work environment and perform various tasks under the supervision of veterinarians, veterinary technicians, and scientists. This certificate covers the essential knowledge and job skills needed, including diagnostics, nutrition, critical care, animal husbandry, surgical assistance, and monitoring. Students experience hands-on learning in the classroom and during the required internship. Veterinary Assistants do not diagnose animal illnesses, prescribe treatment, or perform surgery. This certificate introduces students to the field of veterinary medicine; it is not a veterinary technician program, nor is it intended to provide admission to a college of veterinary medicine. The Veterinary Assistant certificate is approved by the National Association of Veterinary Technicians in America (NAVTA), thereby enabling graduates to sit for the exam to earn “Approved Vet Assistant” status. For more information on NAVTA, visit www.navta.net.
Successful completion of the seven certificate program courses: 1. Introduction to Veterinary Assisting 2. Veterinary Assistant Small Animal Nursing I 3. Veterinary Assistant Office Procedures and Practice Management 4. Veterinary Assistant Small Animal Nursing II 5. Veterinary Assistant Lab and Diagnostic Skills 6. Veterinary Assistant Clinical 7. Veterinary Assistant Clinical Seminar
Building Operator Certification - Level II
BOC Level II features advanced topics in efficient commercial facilities energy management, maintenance and operations. It is aimed at graduates of the BOC Level I program. The 7-day BOC II program integrates instruction with practical assignments to enable participants to produce a customized Building Systems Manual by the end of course.
boc level ii training certificate of completion
Students are expected to gain competencies in the following commercial building energy efficient operations and maintenance topics: Building Operational Improvement with Scoping Tools, Parts 1 & 2; Troubleshooting and Preventive Maintenance; Optimizing HVAC Systems with Controls; Efficient Water Use in Buildings; Building Commissioning and Demand Reduction; Building Automation and Project Presentations. Successful completion of the BOC-II course, including attendance, quizzes and assignments qualifies students for the nationally recognized BOC Level II Training Certificate of Completion (TCoC).
Being a frontline manager is hard. Meeting organizational demands in an efficient and effective way can be challenging, frustrating and seemingly never ending. In order to succeed, the frontline manager must not only have the technical skills to do the job, but the people skills needed to cultivate and maintain a culture where employees are recognized as the organization’s most important asset and consistently treated that way. Presented in six (6) three (3) hour sessions, this series explores what it takes for a frontline manager to become a frontline leader. The journey taken in this series begins with self- awareness, travels through making the break from the line to manager, makes stops to consider the success steps needed to supervise well and arrives with the transition of the manager to leader.
At the end of this training, students will be able to: • Understand the concept of "human relations management" and how to practically apply it • Understand how values and behaviors impact a manager's success • Understand when and how to modify or leverage their behaviors to enhance their effectiveness • Identify and acknowledge the essential shift in thinking that is vital for all managers • Know the value of communication, consistency, connection, compassion, coaching, fairness, motivation and delegation in managing people • Identify key principles of leadership and how values and behaviors impact leadership capacity
This OSHA-Authorized 30-Hour Construction training teaches workers about their rights, employer responsibilities, as well as how to identify, abate, avoid, and prevent job related hazards. Topics covered will include and introduction to OSHA, the OSHA Focus Fours of construction, Foundations for Safety Leadership, Personal Protective Equipment, and many other OSHA Construction topics.
At the end of the course the student will be able to: - Identify and abate workplace hazards - Identify and abate potential hazards - Understand how managers and employees can work together to become safety leaders - Create a safe work environment
Provides an active learning environment where management skills of developing self-awareness, managing stress, solving problems creatively, communicating supportively, motivating others, managing conflict, and building teams will be explored. The importance of attitude, success as a team member, human relations, and sensitivity to issues in the workplace are emphasized.
At the completion of this course the student will be able to: - Describe the primary functions of management and the roles of managers - Explain how managers align the planning process with company mission, vision, and values - Explain the components and considerations of strategic management - Understand the process and techniques of individual and group decision- making - Identify common organizational structures and the advantages and disadvantages of each - Discuss the purpose of HR management and its legal constraints. - Explain group and team dynamics within organizations - Discuss organizational culture and the benefits of diversity - Recognize the importance of employee motivation and how to promote it - Recognize how employee personality and attitude affect organizational fit - Describe the methods of encouraging ethical behavior and the laws encouraging - Describe typical business communication and explain barriers to effective communication - Explain the methods and need for control within an organization - Describe current trends and challenges in global business management
Organizational Behaviors and Communications
This training presents the theory, concepts, and applications with particular emphasis on the impact that individuals and groups can have on organizational performance and culture. An array of recurring features engages students in entrepreneurial thinking, managing change, using tools/technology, and responsible management.
At the end of this training, the student will be able to: 1a. Explain the meaning of work in a social context. 1b. Analyze the challenges facing managers in the new millennium. 2a. Identify how managers and organizations select individual for job, build effective teams and respect individual differences. 2b. Evaluate a work environment for development and growth and get the best from employees. 2c. Identify ethical behaviors and cultural differences. 3a. Identify job attitudes and how perception affects behavior and performance. 3b. Explain how to minimize the impact of stereotypes and other barriers. 4a. Explain how to develop and manage effective workgroups and facilitate organizational gain. 4b. Evaluate group norms, roles and status affect behavior and performance. 5a. Analyze how conflict arises within organizations and how to negotiate and resolve them. 6a. List symptoms of stress and analyze ways to minimize consequences caused by stressful behavior. 6b. Motivate employees to participate in stress relief programs.
This microcredential explores what it takes to become a frontline leader. The journey taken in this series begins with self- awareness, travels through making the break from the line to manager, makes stops to consider the success steps needed to supervise well and arrives with the transition of the manager to leader.
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Presented in eight (8) two (2) hour sessions Throughout the entire series the focus will be on the soft skills all managers need. The series is accentuated by active participation of attendees, readings and exercises. Attendees will leave this series not only with the information needed to manage people well, but with the encouragement to do so. Participants must complete all sessions in order to be awarded a certificate of successful completion. Participants are surveyed anonymously in advance of the training so as to give instructors a better sense of the participant’s background and expectations. Participants are also surveyed at the end of the program to determine the programs impact and to allow for feedback in order to continuously improve the program. ### Topics include: _-The Importance of Human Factors_ _-Making the Break from Line to Manager_ _-Supervisory Success Parts 1 & 2_ _-Ethics, Courtesy, Civility, & Respect_ _-Building and Maintaining a Culture of Engagement_ _-Motivation and Coaching_ _-The Leadership Perspective_
Upstream Processing Skills for Biomanufacturing Operators
The course introduces the student to upstream processing biomanufacturing theories and techniques. The course will begin with the basic laboratory skills of solution preparation and then progresses to following cGMP or current good manufacturing practices to perform the upstream processing of bacteria and CHO cells. Students will gain experience with growing cells in a spinner flask then cell expansion into a bioreactor. Attention will be given to aseptic technique and ability to monitor and maintain cell growth. Students will comply with cGMP guidelines by using industry documents such as standard operating procedures, production batch records, inventory control documents, instrument log books, QC assay sheets and training records.
Upon completion of this course, students will be able to: 1. Understand and apply cGMP by following SOPs, and document work in batch records, instrument log books and training records. 2. Prepare different types of solutions by calculating and measuring the proper amount of reagents(s) and adjust the pH if necessary. 3. Understand the importance of a clean area and behavior required in the clean area. 4. Don a sterile Tyvek® gown. 5. Perform environmental monitoring tests for viable and non-viable particles and analyze the results to designate the ISO level classification of an area. 6. Perform aseptic techniques in a biological safety cabinet 7. Properly use equipment commonly utilized in upstream processing including: autoclave, pH meter, spectrophotometer, osmometer, microscope, bioreactor, and tube fuser. 8. Apply the principles of cell culturing techniques by successfully growing CHO cells as adherent cells including feeding and passaging the cells as well as suspension cells including cell expansion from spinner flask to 1L bioreactor. 9. Monitor cell growth by measuring OD, and viable cells/ml using the trypan blue assay.
WorkReadyNH is a tuition free course open to any NH resident 16 years or older, looking to build their career. WorkReadyNH is dedicated to helping people develop and strengthen their skills, making people more marketable and more confident in just three weeks. The WorkReadyNH program is made up of interactive classroom time and independent work. The program is built upon the key skills employers identify when hiring. Since 2011, WorkReadyNH has successfully helped thousands of Granite Staters build skills, build confidence, and build their careers.
Upon completion of the program students will have mastered material in the following topics: ### 1) Interpersonal Skills & Teamwork: Demonstrate the ability to work effectively with others _Interact professionally and respectfully with supervisors and co-workers; understand your personality style and work effectively with people with diverse backgrounds and different personality styles; be able to consider others’ viewpoints and respectfully listen to others’ opinions and perspectives; understand the need for reasonable accommodations; understand the importance of workplace sensitivity policies as it relates to harassment, tolerance, and diversity; use appropriate strategies and solutions for dealing appropriately with conflict in order to maintain a smooth workflow; use relationship building skills to develop and maintain good working relationships._ ### 2) Integrity: Display accepted social and work behaviors _Understand and define your values; be honest; comply with ethical standards; treat others with fairness; understand the importance of using social media responsibly; utilize technology in a way that supports workplace learning, complies with policies and does not distract; maintain confidentiality; admit responsibility for mistakes._ ### 3) Professionalism and Emotional Intelligence: Maintain a socially acceptable demeanor _Demonstrate self-control by maintaining composure and dealing calmly with stressful situations; demonstrate a positive attitude toward work and co-workers; be able to separate personal and professional life; be receptive to feedback and modify behavior to make improvements; demonstrate resilience by persevering through challenging work situations. Follow rules and standards of appropriate dress; follow rules and standards of personal hygiene; refrain from substance misuse._ ### 4) Work Ethic: Demonstrating Initiative, Work Quality _Pursue work with energy and drive; demonstrate initiative by willingness to start or lead new work activity; be willing to assume additional work responsibilities; invest additional time and effort if needed to accomplish tasks; seek to identify and implement positive improvements in the workplace; demonstrate accountability by taking responsibility for knowing work assignments and meeting deadlines and produce quality work._ ### 5) Reliability and Dependability: Display appropriate behaviors at work _Behave consistently and reliably; follow written and verbal directions; comply with organizational rules, policies, and procedures including attendance and promptness; apply common Zoom etiquette, understand safety in the workplace as it relates to company policy._ ### 6) Professional Development & Lifelong Learning: Display a willingness to learn and apply new knowledge and skills _Understand the concept of personal brand, the importance of networking, and be able to identify transferable skills; incorporate new resume knowledge to create a refreshed resume to assist in your chosen career field; pursue lifelong learning and professional development; be adaptable by treating unexpected circumstances or workplace change as opportunities to learn and adopt new techniques; identify and pursue realistic yet challenging goals; be able to access and use information; apply knowledge and skills to classroom scenarios and activities; share professional knowledge in class discussions and through mentoring or assisting colleagues._ ### 7) Communication Skills: Verbal and Non-Verbal _Give full attention to what others are communicating by applying active listening; understand what are potential barriers to accurate communication; understand messages conveyed through body language; practice public speaking skills and be able to give a presentation in front of an audience; clarify expectations by asking questions as needed and practice asking questions to gain further information; speak clearly to convey information and to express ideas; actively participate and contribute to class discussions._ ### 8) Critical Thinking and Problem Solving: Use logic and reasoning to examine and address situations _Use logic and reasoning to identify strengths and weaknesses of alternative solutions or approaches to problems; draw conclusions from relevant or missing information; understand various components of critical thinking including being able to identify logical thinking fallacies; brainstorm; solve problems by breaking them into manageable tasks; challenge assumptions and examine information for credibility; be able to apply different tools for different situations and think creatively to resolve problems including customer service situations._ ### 9) Teamwork Skills, Business Project and Presentation: Working together as a team to accomplish goals _Demonstrates the ability to work effectively with others on a team; is easy to work with, seeks harmonious relationships within the team, and builds team relationships; applies soft skills including problem-solving and communication in a team environment; collaborates to develop a Team Plan to meet objectives; understands their role and responsibilities within the team; fulfills responsibilities and contributes fair share of the workload for the Business Team; is prepared for team meetings; is accountable; assists other team members as needed and able; understands the importance of working as a group to accomplish goals in the workplace; actively participates in a public presentation of the final project utilizing presentation skills; work is thorough, complete, and logically organized._
BOC Level II features advanced topics in efficient commercial facilities energy management, maintenance and operations. It is aimed at graduates of the BOC Level I program.
# BOC Level II ### The 7-day BOC II program integrates instruction with practical assignments to enable participants to produce a customized Building Systems Manual by the end of the course. After completing this course, students will have gained advanced practical skills in efficient commercial building operations, including HVAC controls, preventive maintenance, troubleshooting, water conservation, commissioning, demand reduction and building automation. They will produce a Building Systems Manual as evidence of their new skills.
This course is designed to offer participants a comprehensive learning opportunity on how to provide high quality worksite instruction to individuals with disabilities. The course consists of six modules: instructor led training, group work as well as individual study. The course will provide an opportunity for participants to build skills in worksite instruction in a 20 hour curriculum.
### Badge recipients will have successfully completed 20 hours of curriculum including: 1) Four hours of live instructor led instruction 2) One hour review of case studies/group work 3) Two hours of independent study 4) Demonstrated understanding of relevant terms ### In this work, the recipient completed the following Learning Objectives: 1) Learn about the evolution of disability employment in NH 2) Understand the role of a worksite instructor to support individuals with disabilities 3) Learn how to assess job requirements 4) Demonstrate an understanding of respectful instruction 5) Learn how to facilitate independence in individuals with disabilities 6) Develop awareness of using person specific language 7) Facilitate relationship building with employer and co-workers _Evolution of Disability Services_ 1) NH’s Developmental Disability Employment History 2) NH’s Mental Health Disability Employment History 3) Three Different Modes: Medical, Rehabilitation, Disability 4) Public Policy _Role of a Worksite Instructor_ 1) Worksite instructor defined 2) Qualities of worksite instructor 3) Provides/ facilitates both on and off the job supports 4) Provide least amount of intervention in the workplace 5) Provides greatest chance of long-term job success for the individual with a disability 6) Fit naturally into the workplace _Assess job requirements_ 1) How to determine how much worksite instruction is needed 2) Identify job duties 3) Identify time for each task 4) Identify sequence of tasks 5) Identify skills required to perform duties _Respectful instruction_ 1) Respectful instruction: things to do 2) Clear goals and strategies 3) Tailored to individual 4) Culturally sensitive and professional 5) How to intervene 6) Personal information sharing in private 7) Training and support provided 8) Intervene with caution _Things to avoid_ 1) Do not speak for the person 2) Get in the way 3) Compete the job for the individual 4) Competing with the worker 5) Become the supervisor _Facilitate independence_ 1) How to facilitate independence 2) Importance of person specific 3) Definition and examples of person specific language 4) Why person specific language is important _Relationship building with employer and co-workers_ 1) Role of the employer 2) Workplace Culture 3) Workplace inclusion
This training familiarizes the student with industrial lift trucks from pre-inspection, operation, safety, potential hazards, fuel types and lift truck limitations.
After the completion of this course, the student will be able to: • Understand the basic operation of industrial lift trucks • Demonstrate safe operation of industrial lift trucks • Explain the functions of industrial lift trucks • Identify safety hazards associated when operating industrial lift trucks • Understand pre-operation safety inspections for industrial lift trucks • Identify pertinent information on the nameplate • Identify different fuel types of industrial lift trucks • Understand how to safely refuel industrial lift trucks • Explain industrial lift truck limitations in accordance with the nameplate
NH Periodic Motor Vehicle Inspection Seminar is a learning experience that combines online study of inspection rules with eight hours of hands-on practice performing the various tasks required to complete an official vehicle safety inspection and emission inspection. Participants complete an on-line course of study followed by two four-hour hands-on modules.
## NH Motor Vehicle Inspection Seminar ### -demonstrate knowledge of NH State Inspection rules and requirements ### -demonstrate the ability to perform a NH State Inspection following a logical sequence ### -demonstrate the ability to check steering linkage and suspension component wear using a dial indicator to the nearest 0.001" ### -demonstrate the ability to measure rotor thickness using an outside micrometer ### -demonstrate the ability to check headlamp aim using the CVA EZ headlamp aimer ### -demonstrate the ability to properly check tire condition and tread wear using the trad depth gauge to the nearest 1/32 inch ### -demonstrate the ability to inspect brake lining thickness using brake lining thickness gauges ### -demonstrate the ability to measure brake drum diameter using the Ammco brake drum micrometer to the nearest 0.005" ### -demonstrate the ability to determine window tinting light admittance
The Student Leadership Badge is awarded to students who have been elected and served in a leadership capacity for an official Nashua Community College student-led club or organization. These student leaders have fulfilled the criteria of maintaining member status, chairing meetings, planning events, and additional specialized skills related to the mission of that particular organization. Students who have been awarded this badge have fostered and developed various leadership qualities necessary for directing student involvement, civic mindedness, and synergy. This badge recognizes the commitment the recipient has made to promoting a positive student experience, and leading efforts to engage students in service to both the College and community.
The Student Leadership Badge is awarded to students that meet the following criteria: ● Elected by a majority vote of club members to serve in a leadership position within the club for a minimum of one semester of service in one of the following leadership positions: President, Vice President, Secretary, Treasurer, Public Relations/Communications Officer, Senate Representative, Chair or Co-Chair. ● Meets Clubs guidelines for attendance requirements needed to maintain active member status ● Participated in one or more club-sponsored service projects ● Chaired/Led organization meetings as defined by the club/organizations’ constitution ● Assisted in the planning, facilitation, and/or implementation of a club-sponsored event The following documentation must be provided with the student’s application to confirm the above criteria have been met. Evidence to provide: ● Description of officer position and responsibilities or club guidelines ● Copy of individuals club attendance for the previous semester ● Organizing, planning, or promotional materials for a club-sponsored event or the activity form filled out for original approval ● Signature of student, advisor, and the Director of Student Life
Badge Description: This workshop, Introduction to Adobe InDesign, provides a hand-on introduction to using this industry-leading layout and page design software for print and digital media. Students will work to create their own page layouts with text and images to export.
The badge signifies that the participant has demonstrated a beginner’s level understanding and use of Adobe InDesign, including file creation and setup, insertion and editing of text and images, file-resolution requirements, use of graphic effects and text, use of master pages, pagination, and exporting files.
This 7-day course prepares students for the separate Building Performance Institute (BPI) Building Analyst written and field exams. Students will learn how to evaluate residential buildings as energy systems, and recommend safe, energy efficient and cost-effective building improvements. Approximately half of the course will be spent in the field using a blower door, combustion analyzer, and other weatherization diagnostic equipment. This course prepares students for careers in energy auditing and related professions.
Successful completion of at least 70% of the Building Analyst course, including attendance and participation in lab and field activities. NOTE: The award of a LRCC Building Analyst badge for this training course is separate from passing the field and written BPI Building Analyst certification exams.
Project SEARCH is a work training program for young adults with developmental and physical disabilities. Through a total workplace immersion, Project SEARCH facilitates a seamless combination of classroom instruction, career exploration, on-the-job training and assistance for participants pursuing entry level job placements. Project SEARCH is a proven training program first established at Cincinnati Children's Hospital Medical Center and is now found in hospitals throughout the US. A team that includes a classroom instructor, career trainer, case manager and vocational rehabilitation counselor work together to assist each participant in defining and realizing their career goal. Internship opportunities are primarily at Portsmouth Hospital and include roles in operating room support, housekeeping, food & nutrition, material handling & distribution.
The program runs September through May and includes three 10-12 week internship rotations (about 200 hours). The program runs Monday through Friday 9am-3pm with 1.5 hours spent in the classroom and 4 hours at an internship site. Each participant interviews for an internship rotation placement and a career trainer works with the student until the tasks assigned can be performed independently. Some of the workplace competencies include the ability to: work with others; follow directions; work independently; receive feedback; demonstrate self-control; demonstrate and apply time management; apply good decision making and problem solving skills.
This short course is designed to empower frontline employees of Lakes Region Community Services with a common set of professional workplace skills as a basis for effective work in human services. Course topics include: communication skills, critical thinking and problem solving, working with conflict, autism spectrum disorder, developmental disorder, assessment and active listening, and team building.
# LRCS Professional Skills ### After completing this course, participants will: 1) Be empowered with a common set of professional workplace skills to work more effectively in human services. 2) Be able to recognize basic communication styles and skills, and develop the ability to appropriately apply these communication styles and skills in accordance with the client and environment. 3) Understand how working with individuals with autism spectrum disorder and developmental disorders affects their job duties.
This eight-day training program enables facility management professionals to understand critical building systems, and implement energy savings operations and maintenance practices. Through both coursework and hands-on assignments, students gain knowledge and skills in smart energy management.
The 8-day BOC Level I program integrates instruction with quizzes and practical assignments. After completing this course, students will have gained useful skills to reduce energy use in commercial buildings. Topics include: building systems, energy use and benchmarking, lighting, electrical systems, heating, ventilation and air conditioning (HVAC), indoor air quality and energy management planning. The course also includes a capstone presentation.
This course is designed to offer participants providing personal care an in-person lab on best practices in personal care services, taught by a Registered Nurse. The course consists of six hours of live, guided lab and two-hour review of key concepts. Full training manual provided.
By the end of the course, participants will gain an understanding of the following topics: - Key Concepts in Personal Care Services - Introduction to home care - Role of Personal Care Service Provider (PCSP) - Qualities of PCSP - Personal and home safety response - Scope of practice - Role of the care plan - Responsibility, accountability and record keeping - Infection control - Safety and Body Mechanics - Transferring and Mobility Assistance - Assisting with Personal Devices - Toileting and Toileting Assistance - Skin care - Bathing - Personal care - Nutrition, Hydration and Meal Preparation - Medication Assistance In addition, participants will be able to demonstrate competency of the following skills, each of which will be signed off by the nurse: - Transfer chair to bed - Transfer bed to chair - Transfer bed to commode - Transfer commode to chair - Transfer chair to commode - Transfer chair to shower bench - Transfer chair to wheelchair - Transfer wheelchair to chair - Assist individual with use of a cane - Assist with walker - Assist individual with bedpan - File nails - Assist with upper body dressing - Sling removal - Apply and remove compression stockings - How to thicken liquids
In the first session, you will discuss hundreds of millions of years of earth history that led to the development of the White Mountains landscape that we see today. Although we will identify a few of the most common rocks and minerals, we will emphasize how to observe and interpret the White Mountains landscape to understand the dramatic events (volcanoes, mountain uplift, erosion, glaciation) that produced the White Mountains as we see them today. In the second session, you will visit and explore two different forest-types in the White Mountains (old-growth forest and regrowth forest) to observe and interact with the living organisms that make up these wild, complex communities. We'll blend modern scientific methods with indigenous wisdom to better understand forest communities. In the third session, you'll gain insights into the many amazing adaptations of wild animals and plants. Through both classroom discussion and field exploration, we'll better understand the amazing feats of science and resilience that allow many animals to remain active all winter long.
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• Identify the most common rocks and minerals and the dramatic events over geologic history that have shaped the White Mountains. • Demonstrate an interpretive approach to reading the landscape that will allow an understanding of the tremendous forces that have led to the development of today’s White Mountains. • Identify representatives of flora, fauna, soils, and identify hydrological shape forest communities of the White Mountains. • Understand how trees and other plants communicate with each other using forest fungal networks. • Understand the role and influence of human beings on forest ecosystem health and its connections to our own well-being. • Will be able to dispel myths about wildlife in winter • Discuss the three options for winter: migration, hibernation & active adaptation. • Discuss both behavioral and physiological adaptations of wildlife to the cold season • Understand the basics of biological changes that allow some animals to take different approaches to winter survival.
Medical Assistant Certification COPY -DO NOT ISSUE-
: In this course students learn the fundamentals of writing effectively by engaging in every stage of the writing process for a variety of purposes and audiences. In addition to analyzing and applying rhetorical strategies in compositions, students will conduct research, utilize style-driven appropriate citation format, will conform to the conventions of formal Standard English, and will engage with peers in writer’s workshop discussions.
: Upon successful completion of the course, students will be able to: 1. Use the writing process (planning, drafting, revising, editing, and proofreading). 2. Apply rhetorical strategies and carious modes of discourse suited to the purpose of each writing act. 3. Review, edit, and respond to the written work of others. 4. Produce a well-crafted, documented, appropriately cited, researched argument. 5. Format documents according to style guide specifications. 6. Write according to the conventions of formal Standard English as they relate to spelling, punctuation, typography, grammar, and usage. 7. Conduct research that reflects competent management of information and digital literacy.
This course is designed to expose students to a wide range of general mathematics. Problem solving and critical thinking skills, along with the use of technology, will be emphasized and reinforced throughout the course as the student becomes actively involved in solving applied problems.
Upon successful completion of the course, students will be able to: 1. Apply techniques, models, and methods to estimate and problem solve. 2. Apply number theory and the Real Number System to solve a variety of problems. 3. Solve algebraic equations and inequalities. 4. Solve problems using graphs, functions, and linear systems. 5. Solve applied consumer and financial management problems. 6. Utilize and convert systems of measurement. 7. Utilize theorems, characteristics, measures, formulas, and ratios to solve geometric problems. 8. Solve problems and find probabilities utilizing counting methods. 9. Utilize statistics to interpret data sets.
This course prepares students for entry into the workforce by providing the necessary tools to procure employment in their respective fields. Topics covered in this course will include resume composition, interviewing techniques, application completion, and budgeting exercises. Students will have a career portfolio compiling all applicable certifications, skills documentation, resumes, and cover letters, and they will apply their learning in weekly half-day job shadowing/internship business settings. In addition, this course is designed to acclimate students to college life. Students explore ideas and concepts through group activities and self-discovery to understand their individual qualities and strengths, as well as to grow in areas for academic success. The course covers effective communication skills, conflict-resolution strategies, problem-solving techniques, time and stress management skills, financial literacy, and appreciation of diversity. The course likewise helps students map individual educational and career goals.
Upon successful completion of the course, students will be able to: 1. Search for career opportunities across multiple platforms. 2. Compose professional documents necessary for employment. 3. Utilize technology for submission of documents both online and through email. 4. Communicate verbally or in writing in a professional manner providing applicable answers to trade and professional behavior related questions. 5. Utilize templates and technology to compile financial-related information. 6. Identify, practice, and exhibit effective time and stress management skills. 7. Identify academic strengths and weaknesses per the individual’s learning style, devising strategies to address areas in need of improvement. 8. Engage in decision making, problem solving, and conflict resolution strategies. 9. Practice and exhibit skills proven to promote academic success (such as note taking, study skills, effectively reading texts, exam taking skills, organizational skills, and information literacy. 10. Practice and perform the skills required for electronic literacy, including the navigation and management of college’s online platforms such as Canvas. 11. Practice and apply effective and professional communication skills, including oral, visual, and written. 12. Cultivate an appreciation for diversity by defining what it is.
This badge represents successful completion of the following courses: Career and Academic Readiness College Composition Applications or Applications of Quantitative Reasoning
Success complete of: Career and Academic Readiness College Composition Applications or Applications of Quantitative Reasoning
Licensed Nursing Assistant Certification - COPY DO NOT USE-
Upon successful completion of this program, the owner of this LNA digital credential can: _1) Form a relationship, communicate and interact effectively with individuals and groups;_ _2) Demonstrate comprehension related to individuals’ emotional, mental, physical and social health needs through skillful, direct nursing-related activities;_ _3) Assist individuals to attain and maintain functional independence in a home or health-care facility;_ _4) Exhibit behaviors supporting and promoting care-recipients’ rights;_ _5) Demonstrate observational and documenting skills required for reporting of people’s health, safety, welfare, physical and mental condition, and general well-being; and_ _6) Provide safe nursing-related activities under the supervision of a registered or licensed practical nurse._ This program aligns with NH Board of Nursing approved Licensed Nursing Assistant (LNA) program that consists of classroom theory, lab, and clinical experiences pursuant to 704.09c.
https://www.onetonline.org/link/summary/31-1131.00 Skill Attainment is demonstrated through alignment with O*Net Skills: 1) Service Orientation — Actively looking for ways to help people. 2) Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. 3) Social Perceptiveness — Being aware of others' reactions and understanding why they react as they do. 4) Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. 5) Coordination — Adjusting actions in relation to others' actions. 6) Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. 7) Reading Comprehension — Understanding written sentences and paragraphs in work-related documents. 8) Speaking — Talking to others to convey information effectively. As well as associated O*NET Tasks: -Turn or reposition bedridden patients. -Answer patient call signals, signal lights, bells, or intercom systems to determine patients' needs. -Feed patients or assist patients to eat or drink. -Measure and record food and liquid intake or urinary and fecal output, reporting changes to medical or nursing staff. -Provide physical support to assist patients to perform daily living activities, such as getting out of bed, bathing, dressing, using the toilet, standing, walking, or exercising. -Document or otherwise report observations of patient behavior, complaints, or physical symptoms to nurses. -Remind patients to take medications or nutritional supplements. -Review patients' dietary restrictions, food allergies, and preferences to ensure patient receives appropriate diet. -Undress, wash, and dress patients who are unable to do so for themselves. -Observe or examine patients to detect symptoms that may require medical attention, such as bruises, open wounds, or blood in urine. -Lift or assist others to lift patients to move them on or off beds, examination tables, surgical tables, or stretchers. -Supply, collect, or empty bedpans. -Communicate with patients to ascertain feelings or need for assistance or social and emotional support. -Record vital signs, such as temperature, blood pressure, pulse, or respiration rate, as directed by medical or nursing staff. -Gather information from caregivers, nurses, or physicians about patient condition, treatment plans, or appropriate activities. -Wash, groom, shave, or drape patients to prepare them for surgery, treatment, or examination. -Prepare or serve food trays. -Change bed linens or make beds. -Exercise patients who are comatose, paralyzed, or have restricted mobility. -Restock patient rooms with personal hygiene items, such as towels, washcloths, soap, or toilet paper. -Clean and sanitize patient rooms, bathrooms, examination rooms, or other patient areas. -Assist nurses or physicians in the operation of medical equipment or provision of patient care. -Record height or weight of patients. -Transport patients to treatment units, testing units, operating rooms, or other areas, using wheelchairs, stretchers, or moveable beds. -Collect specimens, such as urine, feces, or sputum. -Provide information, such as directions, visiting hours, or patient status information to visitors or callers. -Position or hold patients in position for surgical preparation. -Set up treating or testing equipment, such as oxygen tents, portable radiograph (x-ray) equipment, or overhead irrigation bottles, as directed by a physician or nurse. -Administer medications or treatments, such as catheterizations, suppositories, irrigations, enemas, massages, or douches, as directed by a physician or nurse. -Apply clean dressings, slings, stockings, or support bandages, under direction of nurse or physician. -Stock or issue medical supplies, such as dressing packs or treatment trays. -Explain medical instructions to patients or family members. -Transport specimens, laboratory items, or pharmacy items, ensuring proper documentation and delivery to authorized personnel.
Using Research-based Practices to Develop Education in CTE
The focus of material related to this credential include student learning and effective instruction while using research-based practices in the development of education in Career and Technology Education. The goal of this course is to develop an understanding of how learners grow and develop, and to design appropriately challenging, meaningful, and impactful learning experiences for all of the learners in the classroom.
Collaboration refers to the process of cooperating with others to accomplish a shared objective, utilizing different viewpoints, abilities, and expertise via open communication and teamwork.
Critical thinking refers to the skill of impartially assessing and evaluating information to make a well-informed decision, characterized by skepticism and scrutiny of assumed facts.
Interpersonal skills refer to the capacities to communicate efficiently, establish relationships, cooperate, demonstrate empathy, negotiate, and manage conflicts in both personal and professional settings.
Written Composition is the ability to create well-structured, engaging text that clearly communicates ideas while considering grammar, style, and audience.
Curriculum development entails designing and structuring educational programs, including goals, content, activities, and evaluations, to cater to particular learning objectives and requirements.
Throughout this course, the concepts of Universal Design for Learning, “expert teachers” and “expert learners,” research, theories, mindsets, and best practices in instructional approaches that increase student learning and achievement are examined. Owners of this digital credential completed outcomes related to Using Research-based Practices to Develop Education in CTE including: _1) Analyze Universal Design for Learning (UDL) and the impact this framework has on teaching and learning;_ _2) Develop and articulate a personal understanding of the term “expert teacher;”_ _3) Describe how learners develop, recognizing that patterns of learning and development vary individually within and across the personal, physical, social, and academic dimensions;_ _4) Critique lesson plans/teaching practices, identify specific instructional approaches, evaluate effectiveness, and use research-based strategies to make recommendations that improve learning;_ _5) Apply research-based best practices to design learning environments/materials/curriculum and describe why specific techniques are utilized;_ _6) Create personal reflection strategies to assess the impact of teaching strategies/approaches on learning success and achievement;_ _7) Apply the concept of “expert learner” to classroom practices;_ _8) Compare and create effective formative and summative assessments, as well as develop an understanding of rubric use, exemplars, and mastery-oriented feedback._
Digital Credential holders have demonstrated skills in: 1) Assessment 2) Collaboration 3) Critical Thinking 4) Interpersonal Communication 5) Written Communication 6) Reflection 7) Curriculum Development 8) Teaching, Decision-making
Those competing the Information Literacy requirements at NHTI demonstrate that they have functional understanding that, "Information literacy is a set of abilities requiring individuals to recognize when information is needed and have the ability to locate, evaluate, and use effectively the needed information." Information in this course is created by NHTI's Learning Commons Library and collated to support ACRL Competency Standards for Information Literacy.
Information literacy refers to the capability to locate, assess, utilize, and convey information across various forms, which is crucial for decision-making and problem-solving in today's knowledge-based economy.
Digital credential holders have had instruction and demonstrated proficiency in issues related to Information Literacy including the ability to: _1) Determine information needs based on context._ _2) Discern different types of information._ _3) Determine credibility of information._ _4) Find different types of highly credible information._ _5) Select appropriate types of information related to specific topics._ _6) Appropriately cite source of the information._
Association of College and Research Libraries
Information Literacy Competency Standards for Higher Education https://alair.ala.org/bitstream/handle/11213/7668/ACRL%20Information%20Literacy%20Competency%20Standards%20for%20Higher%20Education.pdf?sequence=1
Certified Clinical Medical Assistant Training
This program prepares students to assist physicians by performing functions related to the administrative and clinical responsibilities of a medical office. Upon successful completion of the program, students are eligible to sit for the National Healthcareer Association (NHA) Certified Clinical Medical Assistant (CCMA) national examination. This is a full-time, 480-hour, 12 - 15 week training delivered in collaboration with local medical practices.
https://www.onetonlione.org/link/summary/31-9092.00 Completion of this program means that a student has completed an educational experience that allows them to be prepared to work as an Medical Assistant (MA) and complete the following related tasks: 1. Articulate written and oral communications skills appropriate to patient instruction and care: Interview patients to obtain medical information and measure their vital signs, weight, and height. Explain treatment procedures, medications, diets, or physicians' instructions to patients. Greet and log in patients arriving at office or clinic. 2. Demonstrate competency in administrative skills traditionally used in medical offices: Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms. Schedule appointments for patients. Inventory and order medical, lab, or office supplies or equipment. Contact medical facilities or departments to schedule patients for tests or admission. 3. Perform the techniques, skills and utilize tools required for entry level employment: Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing. Show patients to examination rooms and prepare them for the physician. Help physicians examine and treat patients, handing them instruments or material or performing such tasks as giving injections or removing sutures. Perform routine Laboratory tests and sample analyses. Prepare and administer medications as directed by physician. Change dressings on wounds. Operate electrocardiogram (EKG) or administer pulmonary function tests or other equipment to administer routine diagnostic tests. 4. Demonstrate professional, legal, and ethical responsibility in a medical office: Keep financial records or perform other bookkeeping duties, such as handling credit or collections or mailing monthly statements to patients. Record patients' medical history, vital statistics or information such as test results in medical records, in accordance with HIPAA compliance. Authorize drug refills and provide prescription information to pharmacy. 5. Demonstrate and apply protective practices including principles of aseptic technique, infection control, safety technique, infection control, safety techniques and basic elements of emergency planning. As well as a demonstration of skill attainment associated with those tasks: Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking - Talking to others to convey information effectively. Reading Comprehension - Understanding written sentences and paragraphs in work-related documents. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. Coordination - Adjusting actions in relation to others' actions. Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements to take corrective action. Service Orientation - Actively looking for ways to help people. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Active Learning - Understanding the implication of new information for both current and future problem-solving and decision-making. Instructing - Teaching others how to do something. Learning Strategies - Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things. Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. Judgement and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one. Time Management - Managing one's own time and the time of others.
This course is designed to give the student the theory and basic skills in phlebotomy. Emphasis will include anatomy and physiology of the circulatory system, safety, specimen collection techniques, equipment, and the legal ramifications in the practice of phlebotomy. Students must achieve a B- to be eligible for internship
After completing this training, the student will be able to: 1. Describe the structure and mechanisms of the health care system. 2. Describe the basic concepts of verbal and nonverbal communication as they relate to the professional image. 3. Discuss the elements of excellence in phlebotomy practice. 4. Demonstrate safe clinical practices in all aspects of phlebotomy. 5. Practice quality control techniques with lab equipment and specimens. 6. Demonstrate knowledge of the legal aspects associated with phlebotomy procedures and describe the legal ramifications. 7. Identify, define, and pronounce medical terminology. 8. Describe the human anatomy and physiology as it pertains to phlebotomy. 9. Discuss medical terms and abbreviations relevant to phlebotomy. 10. Describe functions, identify components of each body system and list disorders and diagnostic tests associated with each body system. 11. Demonstrate practical aspects of the techniques used for obtaining blood samples for laboratory analysis. 12. Demonstrate special techniques used for obtaining blood samples for laboratory analysis. 13. Identify challenges and unique aspects associated with collecting specimens from pediatric and geriatric patients.
Orthodontic Duties for the Dental Assistant
This hands-on course qualifies the orthodontic dental assistant to perform those expanded orthodontic duties designated by the New Hampshire Board of Dental Examiners. CEUs - 8
Students must demonstrate and understand the duties of the orthodontic assistant in New Hampshire as defined by the learning outcomes. **Students completing the Orthodontic Duties for the Dental Assistant course will:** 1. place and remove orthodontic separators, 2. prepare the teeth and bonding of brackets, 3. remove orthodontic bands and brackets, 4. demonstrate trial fitting and cementing of orthodontic bands, 5. demonstrate the use of hand instruments to remove cement from coronal surfaces of the teeth, 6. demonstrate trial fitting of head gear, 7. describe or demonstrate giving the patient instructions on wearing headgear, 8. make simple adjustments of orthodontic appliances to relieve pain, 9. demonstrate the procedure for tying in and removal of orthodontic wires, 10. demonstrate the procedure for taking impressions for orthodontic appliances, 11. explain how to handle orthodontic emergencies when the doctor is in the office and out of the office.
Time management, patient education, goal-setting, interpersonal communication, written communication, organization, hands-on skills, decision-making, and patient management.
This course covers the material in CompTIA’s A+ and helps students prepare for certification. Using TestOut’s industry leading training, simulation and assessment package, it presents an in-depth exposure to computer hardware and operating systems. Students learn OS installation, file management, peripheral devices, mobile technologies, and the basics of networking and security.
Upon successful completion of the course, students will have demonstrated the ability to: 1. Hardware - Identify, use and connect hardware components and devices. 2. Operating Systems - Install and support Windows OS including command line and client support, system configuration imaging and troubleshooting for Mac OS, Chrome OS, Android and Linux OS 3. Software Troubleshooting - Troubleshoot PC and mobile device issues including common OS, malware and security issues 4. Networking - Explain types of networks and connections including TCP/IP, WIFI and SOHO 5. Troubleshooting - Troubleshoot real-world device and network issues quickly and efficiently 6. Security - Identify and protect against security vulnerabilities for devices and their network connections 7. Mobile Devices - Install and configure laptops and other mobile devices and support applications to ensure connectivity for end users 8. Virtualization and Cloud Computing - Compare and contrast cloud computing concepts and set up client-side virtualization 9. Operational Procedures - Follow best practices for safety, environmental impacts, and communication and professionalism
This course covers the material in CompTIA’s Security+ and helps students prepare for certification. Using TestOut’s industry leading training, simulation and assessment package, it presents an in-depth exposure to the core security functions needed by IT security professionals. Students learn the architecture and design of enterprise environments and how to identify attacks, threats and vulnerabilities. Also covered are implementation topics such as access management, cryptography and end-to-end security as well as incident response and governance, risk and compliance regulations.
Upon successful completion of the course, students will have demonstrated the ability to: 1. Assess the security posture of an enterprise environment and recommend and implement appropriate security solutions 2. Monitor and secure hybrid environments, including cloud, mobile, and IoT 3. Operate with an awareness of applicable laws and policies, including principles of governance, risk, and compliance 4. Identify, analyze, and respond to security events and incidents
This course covers the material in CompTIA’s Network+ and helps students prepare for certification. Using TestOut’s industry leading training, simulation and assessment package, it presents an in-depth exposure to troubleshooting, configuring and managing networks. Students learn networking fundamentals and the implementation of routing and networking devices, ethernet solutions and wireless technologies. They also learn how to monitor and optimize those networks and then build the skills necessary to secure and troubleshoot system networks.
Cybersecurity is designed for IT professionals who want to demonstrate their ability to protect their organization from cybersecurity threats. It focuses on using behavioral analytics to identify vulnerabilities and threats, analyzing data to identify patterns and trends, and designing and implementing security solutions to mitigate risks. Candidates are tested on their ability to perform security assessments, configure and use threat detection tools, analyze data and risk, and implement effective response and recovery strategies. It aligns with the material in the CompTIA Cybersecurity Analyst (CySA+) certification.
Upon successful completion of the course, students will have demonstrated the ability to: 1. Monitor networks and systems and manage/analyze event logs. 2. Perform threat analysis and detect threats using analytics and intelligence. 3. Implement security controls and system hardening and perform penetration tests. 4. Manage security incidents and devices and analyze indicators of compromise. 5. Implement Identity and Access Management (IAM) and physical security controls.
The microcredential, Early Childhood Fundamentals, will support learners entering the early childhood workforce as an associate teacher. It comprises three early childhood classes: Child Growth and Development; Health, Safety and Nutrition; and Foundations of Early Childhood Education. The fundamental package supports students learning how to keep children healthy and safe in an early learning environment while increasing their knowledge of child development and developmentally appropriate practice.
Early childhood education entails the cultivation and instruction of children, from infancy until age eight, with an emphasis on comprehensive and age-suitable developmental growth.
Completion of this program means that a student has completed an educational experience that allows them to be prepared to work as an associate teacher and complete the following related tasks: 1. Maintain a safe play environment. 2. Observe and monitor children's play activities. 3. Communicate with children's parents or guardians about daily activities, behaviors, and related issues. 4. Support children's emotional and social development, encouraging understanding of others and positive self-concepts. 5. Care for children in institutional setting, such as group homes, nursery schools, private businesses, or schools for the handicapped.
To earn this microcredential, a student must pass the following three courses: Child Growth and Development; Health, Safety and Nutrition; and Theories and Foundation of early Childhood Education. After completing the Microcredential ECE Fundamentals Students will be able to: 1. Identify and support children’s growth and development. 2. Understand and implement NH’s Child Care Licensing Rules and be able to create and sustain a healthy and safe environment for children. 3. Be able to have a strong foundational knowledge of developmentally appropriate practices in early childhood.
1. Identify developmental domains. 2. Recognize typical and atypical patterns of development for children from birth to middle childhood. 3. Understand major theories/theorists of child development. 4. Document development using informal assessment tools (observation, checklists). 6. How to document and use a formal assessment tool. 7. Understand NH’s early intervention and referral system. 8. Recognize the influence of family/parenting, environment, and biology on development 1. Identify methods and best practice to support the health, safety, and nutrition of young children. 2. Describe and demonstrate methods to assist young children to develop habits and attitudes in assuming lifelong responsibilities for their own well-being. 3. Develop a teaching plan for young children for a selected health, safety, or nutrition topic. 4. Develop a nutritious and age-appropriate menu for young children, infancy through school age. 5. Identify safety hazards for the indoor and outdoor learning environments; identify how to prepare and respond in an emergency. 6. Identify health and safety standards for childcare programs put forth by the Bureau of Child Care Licensing and national recommendations for the industry. 1. Discuss and compare existing program models in early childhood education. 2. Examine the importance of play in early childhood programs. 3. Identify and evaluate developmentally appropriate practices in early childhood education. 4. Explain and discuss career options found within the field. 5. Create a personal early childhood philosophy of education
The Dental Assistant Microcredential badge represents the successful completion of stackable coursework for dental assistants who were already working in dental practices but had no formal training. The five courses that comprise the Microcredential are Preliminary Oral Inspection/Introduction to Dental Assisting, Infection Control Practice, Techniques in Radiology for the Dental Assistant, Individual Excellence (professional skills development course), and Career Pathways and Exam Preparation for Dental Assistants. Students completing the Microcredential are prepared to take the Radiation Health and Safety Exam, and, once successfully passed, will have completed the New Hampshire Board of Dental Examiners rules.
Time management is the capacity to organize and plan tasks, prioritize responsibilities, and allocate time efficiently to increase productivity and accomplish objectives.
Teamwork entails a collective endeavor of individuals to attain a shared objective, accomplished through effective communication, coordination, and reciprocal support.
Vital signs consist of key measurements that reflect the fundamental functioning of the body, such as heart rate, blood pressure, body temperature, and breathing rate.
Dental Records refer to the comprehensive documentation of a patient's oral health history, treatments, and outcomes, maintained by dental professionals for continuous care management.
Patient documentation entails the systematic, clear, and concise recording of all healthcare information, treatments, and interactions pertaining to individual patients.
Oral Disease Prevention involves maintaining oral hygiene and health to prevent dental disorders like cavities, gingivitis, and periodontitis through proactive measures and patient education.
Disease prevention refers to the implementation of measures and techniques to decrease the occurrence and transmission of illnesses, improving overall community health through methods like vaccinations, hygiene, and healthy habits.
Sharps Safety Procedures refer to established guidelines and methods aimed at reducing the risk of injury and infection from sharp medical instruments, such as needles, during usage and disposal.
Sharps Disposal refers to the proper and secure disposal of needles, blades, and other medical tools to prevent injuries and disease spread in healthcare environments.
Disinfecting refers to the application of chemicals or physical means to eradicate pathogens on surfaces, objects, and spaces, ensuring a hygienic and infection-free environment.
Barrier Options are financial contracts in which the payout is contingent upon the price of the underlying asset reaching a predetermined barrier level.
Radiography refers to the practice of employing radiation to generate images of the body's internal structures, primarily for diagnostic and therapeutic reasons within the healthcare industry.
Organizational skills refer to the capabilities of individuals to effectively manage tasks, allocate resources, and prioritize responsibilities for the successful completion of goals.
Problem solving refers to the ability to identify, analyze, and creatively resolve issues through systematic and critical thinking, overcoming obstacles to achieve effective solutions.
Risk management is a systematic approach to recognizing, evaluating, and reducing threats to an organization's goals, with the aim of maintaining stable operations.
Conflict management is the skill of recognizing, handling, and settling disagreements in a constructive manner, leading to beneficial results and preserving good relationships within a group or workplace.
Financial management encompasses the strategic planning, organization, direction, and control of financial activities within a business or organization to optimize efficiency and accomplish financial objectives.
Professionalism entails exhibiting integrity, competence, accountability, respect, and ethical principles consistently in one's work, displaying reliability and dedication to superiority.
# Dental Assistant Microcredential ### The recipient of this badge has successfully achieved the learning outcomes in the following five courses: 1. Preliminary Oral Inspection/Introduction to Dental Assisting - HIPPA importance, discuss medical reasons for antibiotic premedication, working knowledge of dental and medical terminology, proper medical history, recording of dental charting, correct technique for take blood pressure, pulse, and respirations, identify important landmarks of the face and oral cavity, correctly identify teeth and their location. 2. Infection Control Practice - differentiate between OSHA standards and CDC guidelines, differentiate between universal precautions and standard precautions, list infection diseases relevant to dentistry, identify and describe methods of disease transmission, discuss occupational exposures to bloodborne pathogens, identify infectious hazards in the dental setting, list precautions-procedures that break the chain of disease transmission, know methods to decrease cross-contamination, distinguish between high, intermediate, and low-level disinfectants. 3. Techniques in Radiology for the Dental Assistant - expose digital images using paralleling and bisecting techniques, mount digital images, mount and evaluate traditional radiographs, list components of x-ray machine and explain functions, demonstrate proper asepsis protocol, know potential hazards of radiation exposure, identify exposure and processing errors, demonstrate use of extraoral and intraoral supplemental projections. 4. Individual Excellence - improved time management skills, ability to think creatively, achieve confidence in financial matters, office management, organizational skills, effective communication in-person and in writing. 5. Dental Assistant Career Pathways and Exam Preparation - understanding of legal requirements for dental assistants in NH, describe various career opportunities for dental assistants, knowledge on how to become qualified in additional dental assisting duties, understand content on the RHS exam, identify resources to assist in studying for RHS exam, utilize study skills, and identify terminology. The Microcredential is a 12+ week program that requires participants to have 400 hours of chairside experience as a prerequisite.
Camp Sno-Mo Specialized Camp Counselor Training
This competency-based training series is designed to offer participants a comprehensive learning opportunity to learn how to provide high quality, person centered, camp counselor services to individuals with disabilities. The training consists of 65 hours of in person instructor and clinician led training.
Participants are trained in nine subject areas: 1. Wellness and Self- Care Practices • Importance of self-care • Self-care practices and application • Symptoms of compassion fatigue and burnout to avoid burnout, 2. Lifting (Clinical) • Demonstrate competency of the following: log rolling transfer, side-lying sit transfer, scooting to edge transfer, stand pivot transfer, sliding/boosting to head of bed transfer, sit to stand transfer, • Demonstrate proper use of gait belt, Hoyer Lift, shower chair 3. Personal Care Services (Clinical) • Emergencies • Seizures • Allergic Reactions • COPD • Diabetes • Aphasia • Falls • Hand Hygiene • PPE • Universal Precautions • Body Mechanics • Lift • Transfer Belt • Mobility Devices • Skin Care • Bathing • Shampooing • Hydration • Medication Assistance 4. Person Centered Language • Definition and application of person-centered language • Disability etiquette 5. Trauma Informed Care (Clinical) • Define Trauma- The 3 Es • Types of Trauma • Symptoms in children • Negative triad • Trauma and the brain • Toxic Stress • Cortisol Activation • Resilience • Toxic stress interventions • Adverse Childhood Experiences 6. Positive Behavioral Supports (Clinical) • Define and develop an understanding of Positive Behavior supports • Identify benefits of Positive Behavior Supports for the individual and in the agency setting • Explore antecedents, behaviors, and consequences • Obtain an understanding of Reinforcers • Understand the window of tolerance and approaches to support the youth 7. Suicide Prevention (Clinical) • Suicide Facts and Figures • Risk and protective factors • Resilience • Warning Signs • Myths • Help Seeking • Suicide Prevention 8. Mental Health 101 (Clinical) • Neurodevelopmental Disorders • Intellectual Disabilities • Person-centered approach to working with individuals diagnosed with Mental Illness and/or Neurocognitive disorders 9. Overview of Disabilities (Clinical) • Overview of disabilities served
The NH Peer Support Specialist Core curriculum is designed to help prepare students to enter a Peer Support role and to earn a provisional Peer Support Specialist Certification. The Core Curriculum takes 40-46 Hours to complete. The Core Curriculum introduces Peers to the role and provides sufficient competencies and knowledge to get started in a job. Peers may continue to learn, grow, and build additional skills on top of this core foundation as they advance in their roles.
The curriculum is designed to be delivered through participation in two simultaneous learning modes. Students participate in both learning modes alongside other Peers in their cohort. 1. Peer Support Specialist Community of Practice: Current students and experienced Peers meet virtually for co-reflection, guided practice, role playing, and discussion of complex topics. 2. Asynchronous Online Learning: Current students enroll in one of the participating NH Community Colleges to complete a non-credit course of study.
This 4-day course prepares students for the Building Performance Institute (BPI) entry-level Building Analyst Technician (BA-T) certification. BA-T is a lower-level certification compared to the more advanced Building Analyst Professional certification. Register separately for LRCC's 4-hour BPI BA-T field exam.
# Building Performance Institute (BPI) entry-level Building Analyst Technician (BA-T) certification. ### Students learn how to evaluate residential buildings as energy systems with an emphasis on data collection and diagnostic testing. Students learn how to use a blower door, combustion analyzer, and other weatherization diagnostic equipment. Prerequisite: BPI Building Science Principles certificate.
Building Performance Institute (BPI) Building Analyst Professional (BA-P) Certification
This 3 1/2-day course prepares students for the Building Performance Institute (BPI) advanced Building Analyst Professional (BA-P) certification, and requires Building Analyst Technician (BA-T) as a prerequisite.
The BPI Building Analyst Professional (BA-P) is an advanced certification for home performance professionals. A BA-P is a certified Building Analyst Technician who also conducts energy modeling, building analysis, and data evaluation in order to provide a comprehensive report with a list of prioritized home performance recommendations. The BA-P certification is earned by passing an online written exam. An active Building Analyst Technician (BA-T) certification is required for BA-Ps.
# Building Analyst Professional ### Building on the BA-T training, students analyze building energy assessment information to develop prioritized home energy performance work scopes. Students are also introduced to computer energy modeling to generate energy savings estimates. LRCC's 2-hour BPI BA-P written exam is included.
Chinburg University Management and Leadership
A three day training for employees of Chinburg Properties to strengthen managment and leadership skills that tie in to the Chinburg Way. Topics include: Personal leadership, critical thinking, problem solving, conflict resolution, negotiation and success under pressure.
At the end of the training participants will be able to: • Analyze how different DiSC styles impact workplace interactions via feedback received during formal and informal conversations with peers and managers. • Apply the principles of personal leadership via observable behaviors in their interactions with team members and managers. • Evaluate how their values align with team objectives via insights shared during discussions with colleagues and managers. • Utilize a structured problem-solving model by successfully resolving real-world issues within their teams, as assessed through feedback from leadership. • Implement chosen solutions and assess their effectiveness via evaluations from team interactions and feedback from managers. • Identify and distinguish various sources of conflict via insights from results from interactions with peers, managers, clients, and vendors, as well as self-reflection and shared during conversations with peers and managers. • Apply appropriate resolution techniques via successful outcomes in their interactions with colleagues and clients, as observed by supervisors. • Navigate key phases of negotiation via successful negotiations documented through feedback from clients and vendors. • Demonstrate effective negotiation skills via performance evaluations from one-on-one or small team negotiations. • Identify signs and symptoms of pressure and stress via self-assessments and discussions about their experiences with peers. • Implement stress management techniques through observable changes in their interactions with team members to support a healthy work environment.
The NH Peer Support Specialist Core curriculum is designed to help prepare students to enter a Peer Support role and to earn a provisional Peer Support Specialist Certification. The Core Curriculum takes 40 to 46 Hours to complete. The Core Curriculum introduces Peers to the role and provides sufficient competencies and knowledge to get started in a job. Peers may continue to learn, grow, and build additional skills on top of this core foundation as they advance in their roles.
The goal of this course is to provide the necessary background in both the theory of phlebotomy and in the laboratory skills necessary to work in the field. The students will take away a comprehension the anatomy of specimen collection, the correlation between test request and the corresponding tube, a knowledge of pre-examination variables that may affect the quality of the specimen, and an understanding various point of care tests. Upon completion, the student should feel confident in meeting the goals of this course and be closer to testing for their certification.
Work Activities Assisting and Caring for Others — Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients. Related occupations Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources. Related occupations Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Related occupations Working with Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information. Related occupations Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job. Related occupations Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data. Related occupations Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems. Related occupations Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form. Related occupations Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards. Related occupations Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work. Related occupations Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time. Related occupations Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests. Related occupations Training and Teaching Others — Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others. Related occupations Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events. Related occupations Resolving Conflicts and Negotiating with Others — Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Related occupations Monitoring Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems. Related occupations Inspecting Equipment, Structures, or Materials — Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects. Related occupations Coaching and Developing Others — Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Related occupations Coordinating the Work and Activities of Others — Getting members of a group to work together to accomplish tasks. Related occupations Performing General Physical Activities — Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling materials. Related occupations Scheduling Work and Activities — Scheduling events, programs, and activities, as well as the work of others. Related occupations Developing and Building Teams — Encouraging and building mutual trust, respect, and cooperation among team members. Related occupations Interpreting the Meaning of Information for Others — Translating or explaining what information means and how it can be used. Related occupations Performing Administrative Activities — Performing day-to-day administrative tasks such as maintaining information files and processing paperwork. Related occupations Judging the Qualities of Objects, Services, or People — Assessing the value, importance, or quality of things or people. Related occupations Analyzing Data or Information — Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts. Related occupations Handling and Moving Objects — Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things. Related occupations Guiding, Directing, and Motivating Subordinates — Providing guidance and direction to subordinates, including setting performance standards and monitoring performance. Related occupations Communicating with People Outside the Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail. Related occupations Controlling Machines and Processes — Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles). Related occupations Developing Objectives and Strategies — Establishing long-range objectives and specifying the strategies and actions to achieve them.
1. Summarize the definition and history of phlebotomy. 2. Explain the role of the phlebotomist in the various healthcare facilities where he or she may be employed. 3. Describe inpatient and outpatient healthcare facilities and their relationship to the practice of phlebotomy. 4. Identify the healthcare providers and other members of the healthcare team with whom the phlebotomist will interact in inpatient and outpatient facilities. 5. Summarize the organization of the medical laboratory. 6. Recognize the agencies that regulate hospitals and medical laboratories. 7. List the qualities and characteristics of a phlebotomist. 8. Implement safety practices to reduce the risk of infection from medical biohazards in compliance with state and federal standards and regulations. 9. Recognize symbols and systems and apply techniques to ensure the physical safety of healthcare workers and patients. 10. Identify the elements in the chain of infection and the ways in which disease can be transmitted. 11. Demonstrate knowledge of infection control practices and guidelines related to phlebotomy. 12. Recognize medical prefixes, word roots, and suffixes to build commonly used medical terms. 13. Define common medical abbreviations. 14. Explain body position, direction, and parts using medical terms. 15. Describe the functions of each body system, common diseases and disorders that affect each system, and related laboratory tests 16. Explain the use of test panels and profiles in the assessment of specific body systems and general health screening. 17. Describe circulation and the purpose of the vascular system. 18. Identify and describe the structures and functions of the different types of blood vessels. 19. Locate and name the veins most commonly used for phlebotomy procedures. 20. Identify the major components of blood and describe the major functions of each. 21. Define hemostasis and describe the basic coagulation process. 22. Describe how ABO and Rh blood types are determined. 23. Identify the parts and functions of a laboratory requisition. 24. Identify the professional communication techniques of the phlebotomist. 25. Comply with ethical and legal standards for professional communication. 26. Carry out proper patient identification. 27. Define the legal/ethical importance of specimen identification. 28. Recognize patient factors that may affect specimen quality and test results. 29. Explain the phlebotomist’s role in maintaining accurate and secure blood collection documentation. 30. Select equipment used for both venipuncture and capillary puncture. 31. Select equipment specific for venipuncture procedures. 32. Select equipment specific for dermal (capillary) puncture procedures. 33. Identify the various types of additives and color-coding used in blood collection and explain the reasons for their use. 34. Implement the correct order of draw for venipuncture and dermal (capillary) puncture procedures. 35. Compare blood collection equipment from various manufacturers 36. Perform a competent/effective venipuncture. 37. Describe special procedures needed for venipuncture on difficult-to-draw veins. 38. Describe signs and symptoms of venipuncture complications. 39. Explain why dermal (capillary) puncture is used instead of routine venipuncture for some patients. 40. Select an appropriate site for dermal (capillary) puncture and identify the equipment needed. 41. Carry out the procedure for performing a dermal (capillary) puncture. 42. Apply the procedure for collecting a dermal (capillary) specimen. 43. Explain methods for transporting and processing blood specimens for routine and special testing and reference laboratories. 44. Recognize criteria for special specimen handling 45. List the circumstances that would lead to re-collection or rejection of a patient sample. 46. Identify policies and procedures used in phlebotomy and in the clinical laboratory to ensure quality in obtaining blood specimens. 47. Carry out documentation of quality control. 48. Identify corrective actions for failures of quality control. 49. Describe special considerations and procedures needed to collect specimens for blood cultures. 50. Identify the various types of glucose tests and the indications and procedures for each. 51. List common neonatal screening tests and the conditions they are used to diagnose. 52. Explain the procedure for creating acceptable thin and thick blood smears. 53. Recognize the special requirements for carrying out blood collection for blood bank use. 54. Identify steps to competent and effective arterial puncture. 55. Classify venous access sites and their uses. 56. Distinguish among the procedures for collecting various types of swab specimens. 57. Explain the procedure for collecting a sputum specimen. 58. Describe the special handling and media that may be needed for stool specimens. 59. List patient instructions for providing a semen specimen. 60. Differentiate among the procedures for collecting various types of urine specimens. 61. List examples of other non-blood specimens and their uses. 62. Differentiate among waived tests, moderate complexity tests, and high complexity tests. 63. Identify methods of performing an erythrocyte sedimentation rate. 64. Explain the procedure for performing a microhematocrit and the reasons why this test is performed. 65. Describe the general procedure for performing a rapid diagnostic test on blood for infectious diseases. 66. Describe the general procedure for performing a rapid diagnostic tests for respiratory infections. 67. List the types of waived tests that are commonly performed on urine specimens. 68. Describe the waived procedure to test for fecal occult blood. 69. Explain the purpose of point-of-care testing. 70. Model professional behavior and appearance. 71. Summarize healthcare diversity and competent professional communications. 72. Discuss risk management and policies and protocol designed to avoid medicolegal problems. 73. List the causes of stress in the workplace and discuss the coping skills used to deal with workplace stress. 74. Recognize the different elements of the professional community of the phlebotomist.
Attendance Policy: Attendance of 93% is required to pass the course. Professionalism: prompt communication with instructor in case you will miss a class. Academic Conduct: Cheating is prohibited through the course. Dress code: scrubs, white Jacket and white shore are required. Hair longer than shoulder length she be ties up Artificial nails are not allowed. Live sticks: Students are required to do 15 straight VP stick 5 arm butterfly 5 hand butterfly 5 Capillary sticks
The Culinary Arts & Sustainable Foodways Program at Great Bay Community College provides an education that integrates culinary arts with sustainability, advocacy, and critical thinking about the role of chefs in our food system. The purpose of this course is to educate the next generation of industry professionals in our community by allowing them to collaborate closely with chefs and other sustainably minded culinary leaders. Students will become proficient in fundamental cooking and baking techniques while understanding food production’s environmental and economic impact on local farmers, growers, and producers. Through the guidance of local chef instructors, students will participate in a 12-week, 180-hour, non-credit certificate program offering courses in cold preparation, butchery, bread baking, and pastry techniques, among others. Outside of the kitchen, students will have the opportunity to visit local farms and fisheries to learn about the complex ecosystem of food distribution and the importance of sustainable agriculture. On-line classes in Nutrition will help illustrate how food affects our bodies and how nutritious food has a direct and meaningful impact on both people and planet. Complementary business classes will focus on costing, labor management, recipe writing, purchasing and inventory management to provide a well-rounded education of culinary systems.
Culinary arts encompass the expert techniques and methods employed in the creation, cooking, and presentation of food in both culinary and pastry disciplines.
Sustainable agriculture refers to farming methods that safeguard the environment, public health, and communities, while efficiently and economically producing food for the long term.
Cooking is the method of creating meals by blending, heating, and combining ingredients, following recipes or personal techniques, to make flavorful and healthy dishes.
Baking refers to the art of preparing and cooking foodstuffs through dry heat, primarily in an oven, encompassing a range of goods such as breads, pastries, and various sweets.
Nutrition is the study of food's impact on health, focusing on dietary decisions that promote wellbeing by ensuring a proper balance of vital nutrients and vitamins.
Restaurant operations consist of managerial tasks that guarantee smooth day-to-day functioning, such as guest service, stock management, team coordination, and compliance with health and safety regulations.
Communication is the process of exchanging thoughts, data, and emotions via speech, writing, and non-verbal cues, promoting comprehension and productive cooperation.
Knife skills entail the adept handling of diverse knives to precisely, securely, and swiftly cut, chop, slice, and dice food ingredients during culinary preparation.
Sustainable food refers to the production and consumption of food in a manner that safeguards the environment, public health, animal welfare, and fosters local communities and economies.
Bread Making is the process of combining, kneading, fermenting, shaping, and baking dough to create bread with distinct flavors, textures, and crusts.
Kitchen Safety refers to the implementation of measures and precautions to minimize risks, maintain cleanliness, and avoid accidents in kitchens.
Sustainable Gardening refers to the eco-friendly cultivation and landscape management techniques that conserve resources and preserve ecological balance while maintaining garden health and productivity.
ServSafe Certification is a food safety training and certification program acknowledged by the National Restaurant Association, showing an individual's proficiency in safe food handling, preparation, and storage methods.
Preparation of Salads refers to the art of assembling a variety of healthy, flavorful salad dishes using a blend of fresh ingredients, dressings, and seasonings.
Seafood Preparation involves the skilled process of preparing fish and shellfish, including cleaning, cutting, and cooking, for safe and tasty meals.
Ingredient Preparation is the process of cleaning, cutting, measuring, and organizing raw food components for efficient and accurate cooking or baking, enhancing dish quality and presentation.
Prepare, season, and cook dishes such as soups, meats, vegetables, or desserts in restaurants. May order supplies, keep records and accounts, price items on menu, or plan menu.
• Proficiency: students will be able to consistently demonstrate safe and efficient kitchen etiquette by implementing best practices • Skills: students will be able to apply foundational culinary techniques to create a wide variety of dishes • Knowledge: students will have a deep understanding of ingredients and the factors that link nutrition and health • Communication: students will be able to effectively communicate the importance of sustainable practices in professional kitchens and know how to implement food waste systems • Concepts: students will gain a clear understanding of basic restaurant operations that can be applied in the professional kitchen • Implementation: students will understand and implement food safety and sanitation practices set forth by the Food Managers Certification • Collaboration: students will have the skills to work effectively as part of a culinary team, through respectful and clear communication
After completing this Kaltura Basics course, the learner will: Navigate Kaltura Add Media to Canvas Create a video Search Media
Once completed, the learner will access Kaltura, create a video, import a video from YouTube and upload a video from your computer.
Micro-credential: Educational Leadership for Professional Growth
The Micro-credential: Educational Leadership for Professional Growth aims to foster a culture of trust, collaboration, and continuous learning in educational institutions. This program aligns with the school's mission and core values by developing workplace conditions that enhance professional development and student learning. Participants will establish a professional culture focused on shared goals, ethical practice, open communication, and collective responsibility for student success. Emphasizing mutual accountability and productive relationships, this course supports continuous improvement and professional capacity. Modules include job-embedded learning opportunities, collegial feedback, and faculty-led program enhancements to promote holistic student success.
This course covers the following NH Administrative Competencies: Effective educational leaders shall foster a professional community of teachers and other professional staff to promote each student's academic success and well-being. Establish and sustain a professional culture of engagement and commitment to shared vision, goals, and objectives pertaining to the education of the whole child.
This module/badge addresses NH Standards (7.1, 7.3).
Empowering Teachers and Staff# Students will be able to:### Design and implement job-embedded and other opportunities for professional learning collaboratively with faculty and staff;# Provide opportunities for collaborative examination of practice, collegial feedback, and collective learning;# Encourage faculty-initiated improvement of programs and practices.
Sustaining a Professional Culture and Promoting Mutual Accountability
This badge represents NH Standards (7.1, 7.3) from the following NH Administrative Competencies; Effective educational leaders shall foster a professional community of teachers and other professional staff to promote each student's academic success and well-being. Establish and sustain a professional culture of engagement and commitment to shared vision, goals, and objectives pertaining to the education of the whole child.
Sustaining a Professional Culture and Promoting Mutual Accountability Upon completion of the requirements of this badge, students will be able to: Promote mutual accountability among teachers and other professional staff for each student's success and the effectiveness of the school as a whole; Develop and support open, productive, caring, and trusting working relationships among leaders, faculty, and staff to promote professional capacity and the improvement of practice; and Empower and entrust teachers and staff with collective responsibility for meeting the academic, social, emotional, and physical needs of each student, pursuant to the mission, vision, and core values of the school.
This badge addresses NH Standards (7.1, 7.3) of the following NH Administrative Competencies: Effective educational leaders shall foster a professional community of teachers and other professional staff to promote each student's academic success and well-being. Establish and sustain a professional culture of engagement and commitment to shared vision, goals, and objectives pertaining to the education of the whole child.
Developing Workplace Conditions Students who complete the badge requirements will be able to: Develop workplace conditions for teachers and other professional staff that promote effective professional development, practice, and student learning; Establish and sustain a professional culture of engagement and commitment to shared vision, goals, and objectives pertaining to the education of the whole child, including but not limited to: High expectations for professional work; Ethical practice; Trust and open communication; Collaboration; Collective efficacy; and Continuous individual and organizational learning and improvement.
The Micro-credential: Leadership for Continuous Improvement. Empowering Educational Excellence through Strategic Planning, Evidence-Based Practices, and Innovation.
The Micro-credential: Leadership for Continuous Improvement aims to empower educational leaders to drive excellence through strategic planning, evidence-based practices, and innovation. This micro-credential focuses on equipping leaders with the skills necessary to act as agents of continuous improvement, promoting each student's academic success and well-being. Grounded in the principles of ethical and professional conduct, this program aligns educational practices with the school's mission, vision, and core values, emphasizing integrity, fairness, and transparency. Participants will learn to foster a culture of trust, collaboration, perseverance, and learning, ensuring that continuous improvement is at the heart of the school's operations. By placing children at the center of education and accepting responsibility for each student's success, leaders will model and promote ethical and professional behavior among faculty and staff. The modules focus on developing strategic plans, implementing evidence-based practices, and fostering innovation to achieve sustained educational excellence. This micro-credential is dedicated to creating an environment where strategic leadership and a commitment to continuous improvement support the academic success and holistic well-being of every student.
Strategic Leadership for Continuous Improvement in Education
This module addresses NH Standards 10.2, and 10-5-10.6: Use methods of continuous improvement to achieve the vision, fulfill the mission, and promote the core values of the school district; Develop technically appropriate systems of data collection, management, and analysis; Develop and promote leadership among teachers and staff for inquiry, experimentation, and innovation, and initiating and implementing improvement.
Students successfully completing this module will: Use methods of continuous improvement to achieve vision, fulfill the mission, and promote the core values of the school district; Develop technically appropriate systems of data collection, management, and analysis; Develop and promote leadership among teachers and staff for inquiry, experimentation, and innovation, and initiate and implement improvement.
Understanding Continuous Improvement in Education
This badge represents NH Standards 10.1-10.6 of the NH Administrative Competencies: Seek to make school more effective for each student, teacher and staff, family, and the community; Establish an evidence-based system of strategic goal setting, planning, implementation, and evaluation for continuous district, school, and classroom improvement; Assess and develop the capacity of staff to use evidence-based methods for school and district improvement.
Students successfully completing this module will be able to: Make school more effective for each student, teacher and staff, family, and the community; Establish an evidence-based system of strategic goal setting, planning, implementation, and evaluation for continuous district, school and classroom improvement; Assess and develop the capacity of staff to use evidence-based methods for school and district improvement.
Ethical and Strategic Leadership in Education
The Micro-credential: Ethical Leadership in Education, integrating ethical decision-making and integrity in student supports, is to empower participants with the knowledge and skills essential for ethical leadership. The focus is on navigating ethical challenges, fostering academic success, and promoting student well-being through adherence to professional norms and effective stewardship. Participants will apply ethical principles in decision-making, cultivate a positive school culture, and actively champion the academic success and well-being of every student. This micro-credential emphasizes the importance of ethical conduct, professionalism, and collaboration with stakeholders to create an environment that prioritizes child-centered education. Through engaging with practical action research and reflective activities, participants will demonstrate their ability to integrate ethical leadership principles into the role of educational leader.
Micro-credential: Ethical and Strategic Leadership in Education addresses NH Administrative Competencies 2 and 9. Participants completing this micro-credential will: Act ethically according to professional norms to promote each student's academic success and well-being. Manage school operations and resources to promote each student's academic success and well-being.
Strategic Resource Management and Relationship Building in Education
This badge represents the following NH Administrative Standards: 9.3 - Frugally and effectively manage all financial resources. 9.7 - Develop and manage productive relationships with the central office and school board. 9.6 - Develop and manage relationships with feeder and connecting schools for enrollment management and curricular and instructional articulation.
Upon completion of this module, participants will be able to: Frugally and effectively manage all financial resources. Develop and manage productive relationships with the central office and school board. Develop and manage relationships with feeder and connecting schools for enrollment management and curricular and instructional articulation.
This badge addresses the following NH Administrative Standards: 9.3 - Frugally and effectively manage all financial resources. 9.7 - Develop and manage productive relationships with the central office and school board. 9.6 - Develop and manage relationships with feeder and connecting schools for enrollment management and curricular and instructional articulation.
Participants completing the Ethical Decision Making module will be able to: Demonstrate an understanding of ethical and professional conduct in decision making within the educational leadership context. Evaluate the impact of decision making within the school community.
This badge represents the following NH Administrative Competency Standards: 2.3 - Place children at the center of education and accept responsibility for each student's academic success and well-being. 2.2 - Act according to and promote the professional norms of integrity, fairness, transparency, trust, collaboration, perseverance, learning, and continuous improvement. 4 - Model and promote ethical and professional behavior among faculty and staff. 9.4 - Develop and maintain effective internal and external systems of communication. 9.8 - Develop and administer systems for fair and effective management of conflict among students, faculty and staff, leaders, families, and community.
Participants who complete the module, Integrity in Student Supports will: Demonstrate the ability to place children at the center of educational decisions. Take responsibility for each student's academic success and well-being.
The module, Ethics for School Leaders, address the NH Administrative Competency Standards: 2.1 - Act ethically and professionally in personal conduct, relationships with others, decision making, stewardship of the school's resources, and all aspects of school leadership. 2.4 - Model and promote ethical and professional behavior among faculty and staff. 9.1 - Institute and manage administrative systems that promote the mission and vision of the school. 9.2 - Strategically manage staff and all other resources to meet each student's learning needs. 9.5 - Know, comply with, and help the school community understand local, state, and federal laws, rights, policies, and regulations so as to promote student success.
Participants who earn the badge, Ethics for School Leaders, will: Know the leadership standards related to the NH Administrative Competencies. Have a comprehensive overview of ethics and decision making.
Gather Fresh Start Culinary Workforce Development Training Program
Gather Fresh Start Culinary Workforce Development Training Program badge image
Fresh Start provides individuals facing significant barriers to employment with the opportunity to launch a career in the food service industry. The eight-week program provides both culinary instruction and life skills training, followed by a facilitated four-week internship. The Gather Fresh Start Culinary Workforce Credential recognizes successful completion of an integrated culinary and workforce readiness training program aligned with U.S. Department of Labor O*NET standards.
ServSafe Food Handler is a certification that proves basic understanding of food safety practices, such as hygiene, preventing contamination, and safe food handling, adhering to food service industry standards.
Dependability is the consistent display of reliability, punctuality, and trustworthiness, shown through commitment to meeting responsibilities and upholding performance standards.
Cooperation entails collaborating with others harmoniously, participating actively in joint tasks, and valuing diverse viewpoints to attain mutual objectives.
Self-awareness is the conscious understanding of one's character, emotions, motivations, and desires, allowing for personal insight and recognition of one's influence on others.
Adaptability refers to the ability to adjust to new situations, accept change, and quickly learn new skills when faced with changing circumstances or challenges.
Professional Speaking is the skill of articulately, confidently, and engagingly delivering information to an audience in a formal or professional environment.
Hygiene Standards are protocols for cleanliness and infection control in service settings, ensuring customer well-being and high-quality service delivery.
Sanitation Procedures are established methods for cleaning and disinfecting spaces, protecting public health by preventing contamination and disease transmission.
Food preparation consists of cleaning, slicing, seasoning, and combining food components according to recipes, utilizing different cooking methods while adhering to hygiene and safety protocols.
Equipment Maintenance entails regular inspection, cleaning, repair, and replacement of components to keep machines and devices operating efficiently and safely.
Basic math encompasses the fundamental principles and calculations involving arithmetic operations like addition, subtraction, multiplication, and division, including fractions, decimals, and percentages.
Food safety encompasses the proper handling, preparation, and storage of food to prevent contamination and illness, ensuring its safe consumption.
Perform a variety of food preparation duties other than cooking, such as preparing cold foods and shellfish, slicing meat, and brewing coffee or tea. Sample of reported job titles: Cook, Cook Aide, Deli Clerk (Delicatessen Clerk), Diet Aide, Dietary Aide, Food Prep (Food Preparer), Food Service Aide, Food Service Worker (FSW), Line Cook, Nutrition Aide
• Complete 8 weeks of hands-on culinary and life skills instruction • Demonstrate proficiency in food safety and sanitation practices • Demonstrate safe equipment operation and maintenance • Accurately execute scaled recipes using kitchen math • Demonstrate competency in foundational culinary techniques • Successfully complete knife skills safety and accuracy assessment • Meet life skills benchmarks • Meet professional kitchen conduct and attendance standards • Earn ServSafe Food Handler Certification • Pass final practical kitchen evaluation
• Direct observation in commercial kitchen environment • Practical skills testing • Regular surveying of students • Instructor evaluation and assessment rubrics • Attendance and professionalism tracking • Internship employer evaluation • Final capstone kitchen assessment